March 11th 2020
A very sanitary place. The staff members are very friendly, informative.
In retrospect, the member upgrades.
August 27th 2019
The staff at the Mansfield location is amazing ! I always ask their opinion on which bed I should go to for optimum tanning results and they are great about helping me . Also always inform me on all the new products or sales. Always am greeted with a smile and have a great tanning experience!
July 10th 2019
Everyone is very helpful and let us use our week-off coupon to use as our sign-up fee instead of using it for a free week. Every day, they make sure to greet us and get us in a room quick because we’re on our lunch break. There has only been 2 instances where someone behind the counter seemed like they needed some more training, but the store manager always took care of the issue quickly. Great job!
July 8th 2019
I love the staff at the MANSFIELD, TX location. They are always very helpful and knowledgeable with their products. Just an overall great customer experience so far:)
July 7th 2019
I think the salons are clean and well run i just dont feel that there are many upgrade options and member perks. I thought that there were monthly upgrades based on time with the salon. I enjoy the monthly amount however i wish more upgrades for months with salon were available.
July 1st 2019
Nick is very informative, friendly and helpful!
June 26th 2019
Always polite, cheerful staff and clean beds
June 25th 2019
I always have a great experience when I go in! It’s only been less than a month, and I already got news of a surgery for next month that I have to have and the same 2 people, one dude- tall dirty blonde hair (I suck at names) he was even so calm when I took my 3 little annoying ass kids in when I was getting info- very cool (bc I know that would irritate ME if I was in his position, lol), and a woman, long black hair WHITE teeth & very pretty, they have been so helpful! They usually are both there when I go in and are very helpful and informative with any questions or concerns that I have. Ive told my mom she should switch to Palm Beach, i think she is at Ultra, anddd it worked. She’s moving on over here with me.
June 19th 2019
I find that different locations have nicer beds for the level I am paying for. Fort Worth is way nicer than Arlington
June 10th 2019
Its been wonderful! Friendly Staff!
June 9th 2019
The people that work there are great and extremely informative but a lot of the buttons on the Level 2 beds don’t work. The aromatherapy mister and the option to turn off the face lamps haven’t worked yet.
June 9th 2019
Everyone is nice and i like the spray tan but i pay $39.99. a month and i didn't know i have to pay $10.00 for the cartilage every time i tan that gets expensive so I'll probably cancel
June 6th 2019
I'm always pleased with the service and smiles when I come in.
May 15th 2019
Place is clean and workers are very friendly. Like tanning here.
May 13th 2019
I have been into the Mansfield location twice now and both times have been exceptional. The staff are great and very knowledgeable. The rooms and beds are very neat and clean.
May 9th 2019
I asked about moving my spray tans to beds for one month and was told it's difficult to do. I'm not sure why it's difficult. then I said I'd be glad to add a month of bed tanning and what was the cost. I believe 39.99; great! I'll just add that and continue my sprays monthly. Until I was told that there was a $20 set up fee. Why? I'm a member, there is nothing to set up. Add the one month to your loyal member if they want to use a month and don't charge the 20 fee. So, I went to another salon, got 2 months in premium beds for 70. If you aren't giving your staff the chance to make those deals w/ current customers, it's not good business. I'm sure her hands were tied though I don't know that for sure.
May 6th 2019
Everyone that works there are so friendly and so helpful when you have questions.
May 5th 2019
Customer service or Fabulous!
April 27th 2019
The staff are very friendly and helpful.
April 22nd 2019
Only complaint women's restroom soap dispenser has been broke/completely gone for 3 weeks now and sign on door said "soap dispenser broke please feel free to use the men's restroom" GROSS! Just buy some hand soaps from the dollar store.. not a big deal!!!
March 29th 2019
So far I have had no problems. Great staff. Great beds. Always clean.
March 29th 2019
Nick was great explaining everything to me. Great experience. He was very knowledgeable and very friendly.
March 27th 2019
Its always very welcoming when I enter. Everyone greets me and usually by name. The check in fast and my bed and room are always clean.
March 27th 2019
Last visit was great. In and out quickly.
March 26th 2019
Fast friendly and kind. No pressure
March 26th 2019
The staff at the PBT in Cedar Hill are great. Always friendly yet professional!
March 26th 2019
Friendly staff, very helpful Clean beds otherwise I would not be there
March 21st 2019
The staff in Mansfield is absolutely amazing. They are very helpful and answer all my questions and explain the product completep
March 12th 2019
I love how friendly the staff and so helpful when I have questions about the spray tans.
March 8th 2019
I love Palm Beach and the feeling of being valued every time I walk in every location I visit! The front desk staff are always very friendly, knowledgeable and welcoming and the beds/rooms are always superb. I have had nothing but the best experience over the years of tanning at Palm Beach.
February 28th 2019
Nick the manager was very friendly, super knowledgeable and helpful
February 26th 2019
I’m always greeted with a smile and super nice staff.
February 25th 2019
Facility always clean and attendants are very pleasant.
February 21st 2019
Every staff member has been super helpful and nice! I also like the monthly membership awards, special promotions and birthday reward.
February 18th 2019
Emily was so helpful with recommendations for a new tanning lotion. I loved how she mentioned that I had a 30 % off when I checked in but didn’t pressure me to use it. After I tanned on my way out I decided I would ask about the products out. She was very knowledgeable on the products and I think I will be happy with my new lotion.
February 14th 2019
Kara was friendly, very helpful. I have seen her at a couple of stores bow and i must say she is true gem.
February 6th 2019
The front desk lady who's been there a while now is always so pleasant! I don't go regularly but she always remembers my name. Great asset to your business for sure! ?
February 6th 2019
everyone has been so nice and helpful !!
February 5th 2019
I love PBT Mansfield. The staff is always professional and friendly!
January 26th 2019
Amazing! The store manager (can’t remember his name) did a awesome job!
January 22nd 2019
Nick the store manager is so very helpful and very knowledgeable when I went to the PBT to check it out and get a membership. Staff is very friendly and the place was amazingly clean.
January 14th 2019
I appreciate how helpful and knowledgeable Megan has been when I signed up and when I visit.
January 6th 2019
Prices are high, but the place is up to date and clean. Friendly staff
January 4th 2019
Only thing I found.. I found out there was a 14.95 monthly special going on and I was not offered that
December 21st 2018
The young lady working on my last visit was extremely pleasant and nice
June 14th 2018
Pbt in mansfield is always welcoming and clean. The best tanning salon that I have ever went to.
May 13th 2018
Everytime I go into the Mansfield PT center it is clean, all staff have been helpful and inviting, and I can do what I need quickly. Compared to my last tanning salon I went to this has been a much better experience
May 6th 2018
very nice and clean
April 6th 2018
Always amazing!!!! Chasity is the best!!!!
April 4th 2018
The staff are always polite, helpful, and fast. Plus they are very knowledgeable in the skin care products and recommendations. The Salon is very clean and the tanning beds are awesome!
March 28th 2018
Everyone at the mansfeild location is so friendly and helpful.
March 17th 2018
This is my original Salon, but the one I went to the other day was awful!! The young lady that called herself a manager didn't certainly act like one. I went in & I had not been into a PBT for quite a while but I wanted to tan the full complete time. She explained to me even though y'all have a waiver from me on file; that all DFW PBT had just received an email from corporate stating know one couldn't tan if it's been longer than 3wks. I've been tanning at PBT since it opened. I opened my first membership in McKinney, Texas and have tanned at many others since that time as they have opened. It's been overall a great experience until three days. I walked into PBT on Hwy 26 in Hurst/Colleyville area which I had never been in before & the manager, Megan seemed very putout. I ask about all the new products and then decided to tan in a tanning bed first then I was going to do a Spray tan. While I was in tanning I started to think about Megans overall attitude toward me & the Lack Of Customer Service Skills she had, especially being a manager. Then way she answered me when I would just ask basic questions about various products. When I was done tanning I went back up to the front & Megan said thanks, knowing full well I had paid for a Spray Tan. The other young lady was very nice had definite Customer Service Skills & she said are you ready to do your Spray Tan. I began to tell her No, I wanted credit back on my account because I was going to another PBT. She said to me can I tell you about our Spray Tan products, very Customer Service oriented and very Managerial material. I took the time to listen because she was absolutely wonderful.If she was the Manager I would be going back but considering she's not I won't be, PBT's are pretty much everywhere so even though this one is convenient I will be going to a different one.Thank you,Bonni Ramsey
March 10th 2018
Quick and easy in and out
March 1st 2018
Staff knew exactly what I was needing for my tanning session to get that base tan I was missing!
March 1st 2018
Very kind and helpful
February 28th 2018
My tan is a beautiful even color all over, I love the Versa Pro. I will more than likely upgrade to the better membership. Jayden was awesome
February 28th 2018
It’s was great ! Sam is always amazing when I come in!
February 14th 2018
Burleson has new faces better service from the one night I have gone
January 16th 2018
I love tanning at the Frisco location were Jason and Chrissy work! They’re great people and know how to treat their customers! A++++++
January 8th 2018
The staff is always very helpful and friendly.
December 19th 2017
Help was very friendly and facilities was clean and organized.
December 15th 2017
Best tanning salon ever.
November 22nd 2017
I joined and got a platinum membership, it's about 20 more then I'd like to spend a month but I enjoy the atmosphere and good employees! Forgot my necklace the first time I tanned and it's a pricy one, I was very happy to find it in the list and found the next day, shows integrity!
November 12th 2017
The lady there was better than the last one. She was nice & offered other options for credits I had.
November 7th 2017
Everybody is very nice & helpful at Mansfield location. Love the stand up beds there.
November 5th 2017
Very impressed with Your staff and their professionalism!
October 16th 2017
Friendly staff so far so good. Only complaint is the markup on tanning lotions. Super expensive.
October 11th 2017
Long time member. Used to love the salon but favor has decreased. Bulbs are rarely updated in beds and employees are constantly pushing products. Too much pressure on every visit which makes me dread visitin thinking about ending my membership
August 24th 2017
Everyone that works there is always so helpful and friendly.
August 20th 2017
August 15th 2017
Clean, informative well kept
August 13th 2017
I've been going to the Mansfield location for about 2 years. The staff is always very nice and professional especially Maddie
August 1st 2017
The cashier was super friendly and helpful
July 23rd 2017
Very friendly, always willing to help.
July 9th 2017
The salon is always very clean and the girls are always very friendly, knowledgeable and helpful.
July 8th 2017
It was good. Y'all need familypricing as part of your pay options.
June 20th 2017
The employees are super nice
June 18th 2017
I have been having great experiences with the cooper & Mansfield locations way better than burleson.
June 5th 2017
I love the Mansfield location. The staff is always friendly and helpful.
May 29th 2017
Great experience @PBT Fort Worth on University
May 14th 2017
So far I have not had an issue as I did 2 years ago at a different location. The staff is ok, could smile a little more & seem a little happier at work.
April 10th 2017
I would love to see a high pressure bed! I've heard of the bed that doesn't tan but develops your tan !
April 10th 2017
Very pleasant and helpful associates. Quick in and out service.
March 24th 2017
I genuinely love my local Palm Beach Tanning Salon! Every single staff member gives 110% in customer service, friendly, product knowledge/tan advice, and creates a welcoming experience that they are always happy to help. The whole salon is super clean and very neat. What is also amazing is how quick I am able to stop by with almost always no wait. Such a smooth and relaxing experience...definitely my go to place. I truly think everyone in my local salon are wonderful and I hope they know just how much I appreciate them.
March 19th 2017
All the ladies are very helpful and nice.
March 13th 2017
Danielle is always so friendly and helpful and I love going in when she is working.
March 13th 2017
The manager at the Debbie lane location Jodi is one of a kind always ready to help and answer any questions you may have
March 8th 2017
Palm Beach is the best yet, and I've been tanning on and off at different Salons for years. :)
March 7th 2017
The staff was very helpful and the beds are strong! I can tell I'll get tan quickly!
March 2nd 2017
The employees are very helpful and knowledgeable. The facility and beds are always clean and kept up.
February 24th 2017
I was so happy to see a familiar face after my freeze, Jodie is always so welcoming! I was thrilled to see the Mystic spray machine was replaced, but I think it is not working properly. I had to go back 48 hours later to get results and the machine malfunctioned again, but not for Jodie I would not keep my membership.. even after my 10 years plus at Palm beach tan. You have the best staff... not the best equipment. your people make it work.
February 19th 2017
February 15th 2017
Staff is always friendly, efficient, and knowledgeable. Staff is never seen playing on phones or entwining "friends" just hanging out. Very Profeasional.
February 10th 2017
I always have a great experience at Palm Beach! Everyone is always so very helpful!
January 24th 2017
January 14th 2017
They are always trying to sell me stuff every time I come in. It gets old fast.
January 12th 2017
I have only been here a couple of times but the manager is very pushy and not very personalble. I absolutely love the staff at the little road location in arlington tx, super sweet and friendly!!
January 4th 2017
The staff was quick to help, welcomed me back after 2 years, and even sold me product when I had planned not to!Great experience!
January 1st 2017
I love the hours, multiple locations, and the salon itself! Everyone is always so helpful and friendly.
November 19th 2016
Customer service is always good at every location. :) love y'all!
November 7th 2016
No wait for Mystic and the attendant was super nice and friendly!
October 28th 2016
I love Palm Beach Tan, the stores are all over so I can go to one even when I am traveling and the hours are great! Wide selection of beds and products, and convenience of locations and hours, win-win!!!
October 27th 2016
August 1st 2016
I love Palm Beach Tan and the fact that there are locations all over the state so I won't have to miss a tanning session, even when I am on vacation!!!
July 12th 2016
Everyone that works there is very friendly!
July 11th 2016
Awesome...never have to wait..hours are great...friendly staff...very affordable
June 14th 2016
Love the beds and the great gifts i get each month for being a member. The Mansfield Tx location has an amazing manager who took me through everything and spent time making sure i understood how the beds worked and how long to tan.
June 11th 2016
Great costumer service. Clean facility nice beds
June 3rd 2016
Love tanning at palm beach!
May 31st 2016
Enjoy tanning here has the best beds and the staff is great!
May 24th 2016
We love the tanning beds at PBT but the lack of customer wears thin. These kids are great at high pressure sales but are lacking in general communication skills and how to interact other than when selling product. I've been with PBT when it was Tan, USA and it had gotten progressively worse over the past 5 years. Like I said we love the beds and the quality of your product but you should rethink your staff qualifications. It would create less job turnover.
May 24th 2016
Great customer service
May 21st 2016
Manager Jodie is friendly and helpful.
May 17th 2016
Always friendly service.
May 10th 2016
Up Sales are bit overwhelming but enjoy tanning here
May 8th 2016
I have dealt with the manager several times over the last two months about transferring my account from the Amarillo market to the Dallas area. It has been a lengthy process and she failed multiple times to follow up with me.
May 8th 2016
The staff is so helpful, and very friendly. I'm a first time tanner and would not go anywhere else!
May 4th 2016
The beds are great however it would have been a lot easier if I was informed how to use them. It took me awhile to figure out the on/off switch, the radio, how to work the fans, etc. Other then that everyone has been extremely nice, helpful and enjoyable to be around. The rooms were clean as well
May 2nd 2016
Love the friendly service
April 28th 2016
Nice and professional. Clean and quick.
April 26th 2016
Pretty good, Madison is very nice and is very informative.
April 15th 2016
The staff is always so knowledgeable and helpful! Great products are always on hand! I wish the beds had a pause button like the old ones so that I could pause the timer in case I didn't have all of my lotion put on by the time the bed started.
April 11th 2016
Always clean, staff greets upon arrival and says goodbye upon departure.
April 8th 2016
all is good when I go, friendly smiling faces and beds are cleaned with no wait time, what else can I say ☺
April 6th 2016
Jodie is consistently friendly and pleasant!!!
April 6th 2016
I had an awesome experience everyone was super super nice and very helpful
April 5th 2016
My hands are orange despite the lotion, AMD extras purchased. Everything else was nice.
April 4th 2016
The place was clean and many of the workers were nice and helpful, except for a manager named Jodie, she tried to scam me out of money and every time I go in gives me way too much attitude
April 3rd 2016
Madison provided great service!
April 1st 2016
The staff is always friendly and engaging. They truly care about you're tanning experience at their location. The manager is beyond amazing and has done a great job training her staff to follow in her foot steps!
March 31st 2016
Jodie was exceptional
March 28th 2016
loved the pace, I had other salon experiences and the staff ans beds are much better and welcoming than the others! totally worth it!
March 26th 2016
Receptionist was very kind and helpful! Facility very clean. Great experience!
March 22nd 2016
Courteous and knowledgeable employees.
March 21st 2016
Nice friendly staffClean environment.
March 4th 2016
I wish I could remember the girl who helped me name but I can not anyway she was very knowledgeable about the product she sold me.Very nice
March 1st 2016
Everyone is always friendly and professional.
February 26th 2016
Overall very please with the two young ladies when I went in on Thursday to the Mansfield Debbie and Matlock location. Very bright and cheerful. Sweet girls and very helpful. Was in around 10:00 10:30 am.
February 21st 2016
I always have a great experience when I go the the Mansfield, TX location.
February 18th 2016
Its always clean and people are friendly.
February 8th 2016
I hate that EVERY time I check in the CS Representative tries to sell me more product. I understand a lot of your money is made that way but it is frustrating to be asked about it EVERY time I check in.
January 28th 2016
I love the Staff. They are so friendly when I walk in the door and already know me by name.
January 27th 2016
I think prices are a little high.
November 6th 2015
November 6th 2015
Love they open extra early!! The staff is extra nice,,, an it's extra clean!!
November 5th 2015
It all depends on who is working! I did not tan in along time and I understand she was trying to help me not burn, but I don't ever burn and I know my skin. Also trying to sell me something and saying the sale ends the next day or whenever is not true cause I went the next day and had the best experience ever with another employee!! She was so awesome and knew all the sales and how long they were lasting even if I was not getting it that day! So that made me want to go back just when she was working to purchase it! All in all its a good store.