May 13th 2020
Amazing staff! Friendly service! Love this place
February 13th 2020
I love Palm Beach Tan!! I’m definitely new to the tanning scene, but that made my experience there unforgettable. Celeste is always super quick to answer any questions I have. And is always Smiling when I walk in the door! You’ve definitely got me as a permanent member. Thanks Celeste! You guys are fantastic!
February 12th 2020
i love this place!! they are so friendly, clean and so professional! i’m fairly new to tanning & never know what i am doing, but hannah is always so helpful & educating. i really enjoy coming here. they’re the best.
February 12th 2020
I am extremely new to tanning, which can be very scary and overwhelming. I came in to ask some questions and see what would work best for me. I WAS BLOWN AWAY BY THE SERVICE. I had Hannah helping me at the counter. She was SO sweet and made the experience so easy. I couldn’t imagine going anywhere else. I wish I could give more than 5 stars for the service I had today. ♥️♥️♥️♥️♥️
February 12th 2020
I recently started going to palm beach for my spray tans and loved how they turn out. Hannah that works in the Draper location was very helpful and the sweetest girl to help me to get the perfect tan. I recommend Palm Beach and working with Hannah.
October 5th 2019
I'd like to clarify that I did not come in to tan and I typically do not leave reviews however being in a customer service based position myself that works daily with high end clients, I know that reviews are a very important factor for both the employees and the business itself.
I came in with my best friend (for moral support) who tans fairly regularly at Palm Beach. When we walked through the door, we were instantly greeted by an extremely friendly and smiling woman who if I read the name tag correct was named Ava. During the entire check in process, it was easy to see that her main concern was the well being of my friend. Now I know that anybody can put on a fake persona for one person but as I sat up front waiting and several other customers came in, she treated them the exact same way. She gave honest advice when asked, and from what I could see, did not make anyone feel uncomfortable or pressured into something they didnt need or want. Even though I didnt buy anything or come to tan, she made sure that I was comfortable while i was waiting. I appreciate the concern she had and showed to everyone she encountered. It gives me hope for this world.
September 25th 2019
Staff is super nice and welcoming, they are willing to help and answered any questions. The tans are high quality and even. I was able to find the perfect tan even for my pale skin!
September 25th 2019
WONDERFUL experience! I have been coming for 2 years and new management is amazing. Ava and Celeste are delightful and take time and care to help me with the best options for my fair skin. I always get so many compliments! Much better than other places. Love this place, warmth and kindness abound :)
September 18th 2019
Walked into this store on my way up from San Diego because I needed a spray tan for a wedding this week! Ava was at the front desk and was the absolute MOST helpful for what I needed and took into consideration the fact that I had a short time limit for a wedding dinner and recommended the best tan for me! Soooooo grateful for her insight and advice on the weekend because the pictures turned out beautiful! Will definitely send all my fiends to palm beach in the future! I’ve been to a lot of salons in the area and have never felt as confident in my body as I do when I leave PBT Draper! I LOVE AVA
September 18th 2019
Ava helped me get a deal on my pass! Took care of my tanning needs. I wish everyone could’ve given me the customer service that this young lady has. A real gem in the tanning community
August 23rd 2019
Always nice and quick
August 8th 2019
I love the manager. She is so sweet. And I think Sam is the other sweetheart there.
July 11th 2019
The girls are always so nice:)
June 15th 2019
Very friendly helpful staff. Quick in and out, which makes it so convenient. Location right off of the freeway is great to!
June 9th 2019
I love palm beach!!
April 22nd 2019
It was good. Liked that all the beds were explained on my first visit.
April 6th 2019
My experience was great. I was able to use the bed I needed. Your business is clean and I feel comfortable using the beds. Front desk is always nice.
March 18th 2019
I do not like how you monitor the time I can go in the bed. I’m the judge of body and I know how I burn. I haven’t gotten a tan at all eith my pass because I’m only going for 5 minutes. I understand the risks as well, I’ve worked at several tanning salons in my life. Your company needs to loosen up on this policy because your losing customers to it.
March 12th 2019
The last couple times I’ve been to the West Jordan Location the employee was frustrating. Cute but frustrating. I went in to do a spray tan & I was all ready and in the booth & it wasn’t starting. So I opened my door & asked for help but no one came so I called from my cell phone over & over no one answered. I get completely ready and go out front where there are 5 people up there & they are like oh the girl that works here is out in that car. Really. I just don’t think that is good service. Last time I was there a girl was yelling from her room for me to help her too. I said sorry I don’t work here. Normally I never have problems but this girl is a little ditzy. Please train her better. You should make sure if you put someone in a room it will work.
February 21st 2019
Always great when I go in. Love the service, love the products.
February 19th 2019
Friendly and positive employees!
February 13th 2019
I feel like there is a lot of turn over and people are always being trained when I visit. Even though this may slow things down everybody has always been very friendly and helpful. A
December 26th 2018
love the midvale location!! the girls are amazing , the salon is always kept clean and tidy & the manager, maddy is fantastic .
December 12th 2018
Great service every time, always love my color!
December 8th 2018
Great staff and will never go anywhere else
December 7th 2018
I love the beds and the options and the staff is always great. The staff is always positive. The only thing that bothers me is that I can't make a single change to my account within the last 5 days of the month.
August 30th 2018
Maddy is always great and accommodating!
April 22nd 2018
Every time has been great with great customer service. With the exception of today. No one took the time to dry the mystic tanning both. Or replace the floor towel from the last person.
April 12th 2018
I intend to answer these surveys after each visit, but time goes by and it doesn't happen. I wanted to take this opportunity to say the staff at Draper Palm Beach Town are always friendly and professional. I'm a little of a "dunce" when it comes to tanning and related products, and they always take the time to answer my questions.
April 12th 2018
I've been very pleased at this salon. I have found that the staff is awsome, efficient and knowledgeable even when training new employees they handle the ALL DAY rush very well, keeping in mind the customers needs as well as the buisnesses. And not missing a beat with a great big smile and calmness and that is why I love to go and relax. Great job staff ! Also the beds are awsome as is the spray and versa moisture spray is wonderful and light ... And the red light stand up is also a whole new journey and very nice store is orderly and clean.
April 11th 2018
The draper location is great. Emma is amazing and always so helpful and friendly. The salon is clean and has the best beds.
March 6th 2018
Every time I go there the girls are always so friendly, Emma is amazing
February 23rd 2018
Emma takes great care of me...
February 7th 2018
The gal at the desk was super helpful and informative. She seemed to know all the regulars that came in by name. She explained a lot of things I’ve never had explained at other salons.
February 5th 2018
Positive experience and knowledgeable staff.
January 29th 2018
Customer service was excellent, tanning experience was good.
January 27th 2018
For the most part, my tanning experience has been great! Yesterday, however, I went in for a versa clear dark Tan and didn’t feel like there was much of any spray hitting my body. The associate up front told me to wait until it was developed the next day and if it didn’t feel dark enough, that I would be granted a free upgrade. I can’t tell you how much I appreciate that care and acknowledgement! My tan didn’t develop properly, but I feel confident that Palm Beach Tanning Staff will take care of me when I go back in.
January 27th 2018
Love your places and bed, they are clean and convenient having wipes and other things for your clients .
January 26th 2018
Palm beach is not too bad, but some things don’t make sense. If someone wants to upgrade to the gold membership and you guys charge to upgrade and then also charge more monthly makes no sense. Upgrading shouldn’t cost...paying extra monthly makes sense, but to move up a level and to pay extra monthly doesn’t. Palm beach is the only place that I have been to that has this policy.
December 27th 2017
I go to the Draper location and have for several years. I adore the girls that currently work there. Emma is so friendly and very helpful and I consider a great friend now. The other girls are also so great!
December 17th 2017
It was great like always. Amanda was very helpful and friendly and I got into my bed right away.
December 2nd 2017
All the girls that work at this location, are awesome! Always friendly
November 26th 2017
The lady that assisted me is always friendly and very knowledgeable when it comes to product.
October 24th 2017
I have been to 3 locations and all 3 have very good tanning consultants working there.
October 10th 2017
The girls who helped me were so friendly and helpful . I upgraded my membership to the Sunless and they showed me how to use the beds and were very knowledgeable about the products. I love the Draper location.
September 25th 2017
Great employees and environment!
September 10th 2017
Emma in Draper is great and knowledgeable. The store is always clean. The versa seems to always have issues needs to be upgraded or DIAMONDS really should get to use the other spray tan machine anyways. Love it!
September 9th 2017
The manager is awesome and her staff also.They help me feel welcome in a average of 15 to 30 minutes that I am there.I get prompt service and a friendly greeting.The deal I get for using the beds is unbelievable the price packaged is reasonable for all you offer.Thank you
September 8th 2017
Emma is super awesome and very pleasant to interact with.
August 20th 2017
I absolutely love the customer service I receive from the girls at the Draper UT location. Emma, Paige and Abby are great. I interact with Emma the most and she is delightful!
June 17th 2017
Kjarsti and the Abbie's are great to me!
June 7th 2017
Emma and everyone is just great and very friendly!!!!!
May 27th 2017
The workers here are all so great! The y are helpful and so nice and friendly. My biggest issue is the spray tan machines are always broken. The mystic sprays ice cold air the last few times I have been in.
May 25th 2017
Very friendly and nice...
May 23rd 2017
The staff is always so nice. They make me smile
May 6th 2017
Great friendly stafff , clean warm environment! Could have more than one person helping customers, usually have to wait 10-15 minutes esp if new customers:(( maybe have 2 helping customers .. another for cleaning then rotate so each person has benefits of commission ?
May 5th 2017
I wish you had a versa Pro in draper!
April 13th 2017
I have had great experiences every time I use the Draper facility. I especially like Emma as she is always so friendly and so pleasant
April 12th 2017
Abby and Kjarsty are great when I come in...
April 12th 2017
Emma is an amazing gal, she always greets you, asks how the tan was and says good bye, I can't imagine tanning anywhere else!! I love PBT
April 1st 2017
The staff is always super friendly
March 29th 2017
The location in Draper that I tan at seems to be very unorganized most of the time. Some of the employees don't really seem to know what they are doing!!
March 11th 2017
Every time I have gone here, I have always had a pleasant experience! The staff are helpful and friendly, the facility is clean and well-kept, and I am always informed about specials or other promotions going on. I would recommend them to anyone.
February 19th 2017
Great service and equipment
February 16th 2017
everyone that works there is very helpful and kind, very informative. I have enjoyed tanning there it's clean and feels comfortable.
February 9th 2017
I have been paying for a membership for 2 years and mostly just to tan 1-2 times a month. I will be cancelling because I can't buy packages that would serve me better as a customer.
January 30th 2017
I love the people who run the Draper Palm Beach facility. They are friendly, remember my name, efficient in getting me into the bed of my choice and the beds are always clean with fresh smelling towels! Thank you!
January 19th 2017
Friendly knowledgable personnel. Clean and efficient.
December 1st 2016
Love it there!!!
September 21st 2016
I'm not a fan of the new hire guy you have working for you---he mumbles and I haveto constantly ask him to repeat himself, plus he's not friendly. One time I went in and he was sitting on the client couch on his phone where he said he was playing Pokémon Go. When I went in to my spray tan there were no supplies: protective hair nets, booties, or even wet wipes. I had to get all the way dressed and go tell him (he was again just sitting on the couch). He said that they were out of hair nets and handed me two of the booties and said to wear them instead (which do not work by the way...my blond hair had an orange tint afterwards!) and still did not replace any wet wipes. Annoying!
September 18th 2016
Love this salon.. Love their beds!
September 13th 2016
I've been a customer at Palm Beach Tanning for awhile now and have experienced nothing but great service. The employees have always been very friendly, and the facility and beds have been exactly what I wanted.
September 11th 2016
The staff is so friendly and helps with my needs. I love it!
September 5th 2016
Great service, great equipment! So glad I found your salon.
August 23rd 2016
Great customer service !! And super hot naughty girls that work there !! Good job HR
August 7th 2016
Girls are quick to help. They are trying to memorize my name. They already know which beds I like. I've left items behind twice now. Once they caught me in the parking lot. Second they noted my account and I still got my jewelry back. Honesty goes a long way.
July 13th 2016
I love PBT! The beds are great, facilities are always clean, and the reps are informative, but not pushy to get us to buy lotions and upgrades. Perfection!
July 12th 2016
The ladies are great, most remember my name and all have a good sense of humor. Ya gotta give them credit... they consistently try to sell me and I consistently say "no, thank you".
June 20th 2016
Great experience! Very knowledgeable and very helpful!
June 2nd 2016
I LOVE PBT AND THE GALS THAT WORK THERE!!! CHEYANNE IS AWESOME
May 3rd 2016
I love Palm Beach... The girls there are always nice and helpful! Never pushy! I appreciate that and my awesome mystic tan.
May 3rd 2016
The machines are all fantastic and the manager was awesome. Very knowledgeable and helpful
April 7th 2016
The girls that work there are very friendly. Seem very knowledgeable.
April 1st 2016
Super helpful and friendly staff! Overall great experience!
March 27th 2016
So so speaker stunk in the machine couldn't even hear her talk . 59 for s tan what a rip off!
March 16th 2016
Depends on the time of day.. I don't like the persistent pressure to buy lotions. I know they get commission for selling them. No means no. On all other days, they're pretty good.
March 10th 2016
Had one bad experience with the salon and the manager came and talked to me right away. Great customer service
March 4th 2016
Great experience. Most workers are great, recently a few "sub-par". Love ur services. Versa has been getting clogged, but overall everything is good
February 18th 2016
The gal who has helped me a couple of times now is extremely kind, courteous, friendly & patient. More than willing to help me. Mallory at the draper, UT store! Need to have more reps just like her! She always makes me feel very welcome the second I walk in, too!
January 29th 2016
I like the tanning beds but I don't like how every time I come in the staff tries to push and or sale me product, I have product I'm in regularly if I want some Ill buy some.
January 28th 2016
Love this tanning salon. All the people who work here are very nice and very knowledgeable. And they keep their beds up and they're always very clean.
January 27th 2016
ALL. the girls there are awesome, they are always friendly and happy!
January 27th 2016
love this place
January 27th 2016
One incident Draper utah location. Paced back and forth in the front of the store for someone to come help me. About 5-8 min later someone finally came up to help me. Helped me got my room and once was ready to tan the tanning bed wouldnt turn on. Had to get wait about 10 for her to realize the bed wasnt working. 15-20min waiting for it to be fixed. I realize there is computer errors, but the fact no one was paying attention the longer i had to wait.
November 16th 2015
Great place, clean, nice beds and the employees are very friendly.
November 9th 2015
Love the girls that work here. They are friendly.
November 8th 2015
The girls at the draper location are great!!
November 5th 2015
love my palm beach in draper!!