July 11th 2020
Excellent!! My favorite place!
July 3rd 2020
Just started going here but so far I love it! The staff is very friendly. The beds are great quality. I really enjoy it. Have already recommended it to friends and family!
January 31st 2020
They are so nice and informative about their products!! I’ve been coming here for years and I am impressed every time. After new ownership, It is always clean and updated with the newest beds and products. I’m getting married and they helped me pick out the perfect spray tan so I looked good in a white dress ; not orange! I’ve made sure my bridesmaids are coming here before the big day cause I know they will all be taken care of. Highly recommend this place and the manager Christi is super awesome!
November 13th 2019
My first experience with Palm Beach was awful. After speaking with the manager it turned out the person working the ruined my experience would not be back. Christie the manager was awesome to work with. She listened to my concerns and addressed them all and was beyond professional. I have Palm Beach another try and I’m so glad I did. They have one of the best spray tan booths and you can get your tanned scented. That’s a life saver! Thank you for taking the time to make things right. I highly recommend Palm Beach.
August 19th 2019
I love my experience at PBT. I recently upgraded to the top membership and I love the extra perks. However you have been out of the free waters for almost 2 weeks. So that is a bummer!
August 11th 2019
August 6th 2019
I love you guys!
July 19th 2019
Great beds. Great Employees. I think your staff could have a little more training on the beds, how to run the top end ones and recommendations for building the best tans. I have been coming for a while and someone took the time to tell me all the perks of the highest level and I signed up right them
July 19th 2019
Amazing clean and love the girls they all are very nice & welcoming ❤️ I love the manger there Christie she’s the best
July 15th 2019
Great experience, although I feel the services are a bit overpriced.
June 30th 2019
Employee was nice and explained my options, nice visit.
June 25th 2019
It's not a long time since I've received as survey so I'm very glad for that. In the end I ended up being very glad that I had to use another bed which was a lay down versus the stand up that I usually use. I fell asleep for a little bit in the and it was very relaxing this time.
June 20th 2019
The girls there were so kind and friendly!!!
June 19th 2019
May have already sent this but here I go again. So the customer service was ok they seemed overwhelmed at times. Paid for a month of the dimamond tans and the main bed was not working to it full ability no mist or aroma therapy? Asked about it and they didn't seem to know when it would be fixed. The sun angel was broken a couple of times and today the music didn't work. When I leave I would have told someone but they are usually not up front. All so the associates do not tell you wants going on table with cookies and water and some tickets for a drawing I guess. When I asked about the Emerald contest no one knew anything about it??? I paid for the fancy bed that was broke the whole month?? Today was my last time and they are still asking my name. Been there many times now?? Do not feel I got what I paid for.
June 19th 2019
Every time I go in the girls are very welcoming! Haylee at the south Ogden location is amazing! I had a little issue with my membership. She was very knowledgeable and helped me with the situation. Also, she is always knowledgeable about your products. I have bought lotion from her and she always asks to make sure I still am liking it. She is wonderful!
June 19th 2019
I really can't complain. I've never had any issues. The plane is always clean. Staff is always friendly and knowledgeable.
June 18th 2019
Pretty good service sometimes they seemed overwhelmed. The month I purchased was the diamond pack and the main bed that should a mist and aroma therapy didn't work was out of water said something a couple of times they said they knew was waiting for repair man?? Asked about a contest that you guys emailed me no one knew anything?? Paided to use the fancy beds and it didn't work fully?
June 16th 2019
Very helpful staff and very knowledgeable
June 7th 2019
The music is ridiculously loud.
May 15th 2019
Nice staff, quick and clean!
May 14th 2019
Love all the employees! They are so exceptional and go above and beyond!
April 30th 2019
I Love my Palm Beach Tan in South Ogden Utah. The staff is very friendly and knowledgeable. They make me feel very comfortable.
April 26th 2019
Staff is mostly friendly and personable. They have been willing to problem solve and assist with any concerns. I feel I wasn't educated on some of the better services included with the diamond membership, but the current staff has made me aware and given me the opportunity to try these out with my free upgrade. I wouldn't have known about these and been able to utilize with out them
April 25th 2019
Both the ladies that helped me were so wonderful and helpful. Very professional, she showed me each different bed and explained everything so great. Definitely happy I came in.
April 22nd 2019
Great! Friendly people and no long wait.
April 2nd 2019
The girl that signed me up was super friendly and great! The other workers that I have encountered weren't too friendly or very helpful.
March 27th 2019
Every time we go in to tan the girl that works there has an excuse as to why we won't be able to tan that night. It has happened 3 times. The first night time we were there at 9:10. They close at 10! The next time we were there at 9:30 and she said the system was down and would take 20 min. to reboot and we wouldn't have time to tan. The third time we were there at 9:10. She said there were three people ahead of us and there were only three beds on our plan and that there was no way we would be able to get in. I said we will just wait and try. Then miraculously beds opened up and she said one of us could go tan but the other one couldn't unless they upgraded. I was finished tanning and watched THREE more people go in after me before it was too late!! It's completely ridiculous and honestly feels like she just doesn't want to have to do her job. She acts super rude every time someone walks in the door!
March 26th 2019
The bed I like to use is always in use. I have a gold membership and I got the gold for a sapsicif bed, but I usually have to wait 15 minutes or more to use it.
March 23rd 2019
Always professional and clean makes my day better every time.
March 11th 2019
Overall staff is nice and helpful and facility is clean. The monthly charge is a bit high since I only tan about once a month for $20. Recently had to change credit cards due to it being compromised. Instead of alerting me that my auto payment with this card needed to be changed, I was charged $10 and only told at the store to provide a different card.
March 7th 2019
You are great, makes a bad day better. thank you.
March 5th 2019
I just love it. The girls always take such wonderful care of me. I feel like I'm lucky to have them helping me out.
March 3rd 2019
Amazing & staff was very friendly also very clean
February 22nd 2019
Great as always.
February 18th 2019
Great care, clean facility, and effective beds!
February 17th 2019
The sweet lady who took care of me from bed to spray booth was amazing!!! Everything was spot on there. She helped look at other options for spraybed combos. The one and only reason I didn't put 5 stars is because in the spray booth that I was in, the blower was pinched at the bottom and I already feel sticky and gross, I really need all the drying I can get. Having some of it blocked or pinched sucked. Thx
February 13th 2019
I enjoy tanning with PBT however I referred my daughter but she did not receive the benefits of a new referral at all which I find rather disappointing. For as much money as I pay being a Gold memeber each month I would’ve expected a bit more discounts.
January 13th 2019
Great, friendly staff and beds always available.
January 5th 2019
Great service and people
December 25th 2018
Since Rachel has taken over as manager I enjoy the new Management much better then the past Merry Christmas to all the new employees that she has hired ??
December 7th 2018
April 24th 2018
I love this place. All the employees make you feel warm and welcome.
April 19th 2018
April 15th 2018
Very clean, nice employees.
April 13th 2018
The girls are very friendly and knowledgeable!
March 15th 2018
Always clean!!! Thank you
March 10th 2018
The staff is always friendly and most of them know me by name.
March 3rd 2018
February 26th 2018
February 26th 2018
February 8th 2018
February 6th 2018
My two daughters and I all did a spray tan, one right after the other. All three of us were very dark on our right side and almost white on the left. We mentioned it to the girl working and she just said it was because of our diets. This makes no sense.
February 6th 2018
I had an excellent experience at Palm Beach thanks to Thomas! He was very knowledgeable, friendly and professional. He explained all of the tanning beds, the different types of lotions and services the store has to offer. I was a bit nervous coming in and coming back into a membership but Thomas made me feel reassured.
January 26th 2018
I was given a step by step of how to spray my very first time and it was very nice
January 21st 2018
Sadie and Ashley were awesome, I used to work there but some things changed. They went out of there way to be so helpful
January 14th 2018
Great as always
January 12th 2018
Staff was helpful and informative! Facility was clean, and well stocked. Plenty of beds!!
January 9th 2018
Awsome!!! Would like y'all to get more stickers in.
January 6th 2018
Wow, just wow. Not only was this the best experience in a tanning salon, but quite possibly my best retail experience ever. Sadie was very knowledgeable, and answered effortlessly every question I had about tanning and the products. She was friendly and quick. I would 11/10 recommend Sadie as a representative. This girl needs a raise.
December 23rd 2017
Sadie was very professional and friendly
December 16th 2017
Very knowledgeable and super friendly staff.
December 14th 2017
Awesome! Sadie is an absolute gem!
December 9th 2017
Very easy to use. I still bring my own eye protection because yours does not fit my eyes, but that is not a big deal.
November 15th 2017
I have a pleasant experience every time I go tanning. Kind and professional employees who are personable as well.
September 27th 2017
September 24th 2017
AWESOME PLACE !!! ALL THE PEOPLE THAT WORK THERE ARE GREAT !!!!
September 13th 2017
Never have an issue while I am there. Great people that work there
July 28th 2017
My only complaints would be that the sign-up offers are more confusing than they should be. Trying to decide between the month-to-month, or the 'other' option seems like trying to decide between 2 of the (almost) exact same things. You should have the details printed somewhere in very clear terms so people understand the difference. Also, the two front tanning beds (arguably the most expensive) should have better door locks. Rubberbands are pretty ghetto. The girls working the counter are always pleasant and awesome.
June 29th 2017
Awesome place to go !!!
June 14th 2017
Love Thomas! So nice and explains everything. Took a lot of time with me showing me lotions etc.
June 10th 2017
Very informative great management!
May 27th 2017
Every time I go in it doesn't matter who's behind the desk. Everyone is so friendly, smiling and genuinely happy to be there. As a manager in retail it is hard to find a great staff, I know! They are consistent with every guest and even I feel important! Thanks for having such a great team and a beautiful, clean facility.
May 12th 2017
The girls working were great. I have been tanning there for a few years and I almost always use the same bed. I think the lights might need to be changed since the results I've got aren't what I know the results have been with this bed before.
May 11th 2017
The emplyees were really nice and friendly. Answered any question i had.
May 1st 2017
It's always very clean and I am usually greeted by someone upon entering and as I exit the room. I have nothing but good things to say about it.
April 28th 2017
Very clean always. Thank You
April 25th 2017
Great! Super nice employees!
April 22nd 2017
I love your salon. I love the staff there. From the top of my head all the only name I can remember is Thomas but a majority of your staff is so knowledgeable and helpful and just mindful.
April 7th 2017
All of the employees have been very polite and professional and I enjoy my time when I go in.
March 31st 2017
I had another wonderful experience. I appreciate the staff there and that they are willing to give me a couple extra minutes to put on my tanning lotion before starting the bed. I just have to get my things situated and have to put on my pink plastic tips to protect my gel paint. Thank you everyone!
March 24th 2017
Always clean and friendly!!
March 24th 2017
The Staff @ Palm Beach Tanning Salon are very friendly and helpful to my tanning needs.
March 23rd 2017
I love the guy at the front desk he is awesome and takes the time to answer all my questions wish I could remember his name:(
March 23rd 2017
The staff at the Ogden location are always nice and helpful!! It is always nice to go into a business where is nice and clean and the staff are nice
March 17th 2017
The girls are always so friendly and help you with all your tanning needs!
March 12th 2017
They were so nice and personable
March 7th 2017
Fantastic quality beds, great product selection, wonderful, friendly customer service!!
March 3rd 2017
Good environment decent beds staff is very kid and friendly
March 1st 2017
Great experience and perfect tanning bed.
February 21st 2017
For my first time in the tanning scene I have had a great experience her at PBT. The staff are very friendly and helpful!! I would recommend they to everyone I know. Thanks PBT for all your hard work
February 18th 2017
Always very clean! Thank you
January 30th 2017
We love the employees! The environment is always clean.
January 27th 2017
The manager Amy and other staff are always helpful and friendly.
January 23rd 2017
I always have a good experience when the beds I like are available. I did go in to tan last week and none of the beds I like were available. It would be nice sometimes if they would offer a free upgrade because of the inconvenience. I had to come back the following day.
January 20th 2017
The tanning bed didn't work and I had to redress and go into a different one. The door doesn't lock and you have to use rubber bands to keep it closed
January 19th 2017
The only thing I didn't like is that I earned a free spray tan and the lady tried to up sell me on too much stuff. I was okay with the one 10 dollar packet, but 25.95 later, I was so bad I didn't even buy the 10 dollar packet. Take it easy with the product. I want to support my local store, but I will order online if it keeps up
January 14th 2017
Overall, good experience with every visit. Reps are always friendly. After going to the same tanning business for 10+ years (Palm Beach for the last 1+ years), our program level dropped to the very basic beds which was very disappointing. Last visit the lights on the top stopped for about about 5 seconds and came back on. Not sure we're still getting the same level of service as we use to......and paying a little more. Very convenient for us (close to our home), but in the coming "tanning" months, may need to find another tanning salon.
January 9th 2017
Great clean place
December 30th 2016
The staff is always friendly. The establishment is clean! I LOVE PBT!!!!
December 4th 2016
The staff is great! Very Personable.
November 22nd 2016
I love pbt they are very help full and kind to everyone. They ar also very clean!
November 3rd 2016
I see Manager Amy in the mornings when I tan. Amy has great customer service.
October 28th 2016
The salon is nicely maintained and the staff is friendly. I have felt pressured a few times to buy product even when I said I didn't want it. I don't mind being asked once, but when I've already said no, I don't want to be asked again or questioned about it.
September 22nd 2016
Friendly. Very clean. I love the options for the different beds. And the packages prices are very reasonable.
September 19th 2016
The staff are very nice, the beds are kept up to date and there are a variety of beds. They have quite a few packages and also have spray tan available.
September 16th 2016
I am a member and only use mystic spray tan, and the only complaint I have is it seems to be broken quite often!
July 10th 2016
Everyone is always friendly and helpful. Beds are always clean and ready
July 7th 2016
I've noticed the salon has been cleaner lately. When I first started going (Sun-Kissed Tan) the salon was extremely clean, but kinda went downhill when Palm Beach took over. I've also noticed a staff change & they are very pleasant & helpful. There are two items that would help me to continue to come to Palm Beach...1) If you would provide more specials or discounts on tans for those that have their accounts frozen because they don't tan more than 4-8 times a month. 2) It would be extremely helpful if the tans did not expire, again for those that don't tan several times a week. There is a salon, not too far away, that does not have expiration dates on their tans so I've started going there periodically, but I would prefer to come to Palm Beach because it's closer.
July 2nd 2016
The staff is great!! I am new to the Tanning scene but when I started going in they were very helpful
May 28th 2016
Everything has gone great so far with being a member. The staff is friendly. The salon is nice, and the beds give great color.
May 26th 2016
Fran is amazing! What a great person to work with. I can't remember the name of the gal who sold me my lotion, but she did a great job helping me select the correct one. The only complaint that prevented me from giving a 5 rating is that when my husband and i show up to tan, sometmes beds are not available in our plan. The previous owners would upgrade us to the next bed for free if the wait was over 5 minutes. We have had to leave a few times because of no available beds and we didn't want to wait 10 minutes. Yes, i can pay for an upgrade, but I don't want to do that. Just something for the company to think about. Thanks for listening :)
May 22nd 2016
I love tanning using the sun angel and then the beauty angel red light therapy. All of the staff are always so nice and you can tell they like their jobs. The last 2 weeks there have been two bulbs out in the sun angel and I let the staff know twice but they are still out so I hope they replace these soon.
May 15th 2016
I love the deals we receive as members all the time! The service I get at the salon is great and I have been with Palm beach for years! I always recommend PBT :)
April 29th 2016
Everyone is always so nice. The beds are always clean as well as the building. There is usually no wait time. I Love that they are open late. Bailey is usually the employee that helps me and she is so friendly and does a great job. Love Love Palm Beach Tan!
April 26th 2016
Overall my experience has been very good for the most part!
April 17th 2016
Exceeded my expectations. So glad I found my new favorite tanning place after years of searching. I drive 10 miles just to tan here cause its amazing!
April 8th 2016
The people who work here are the nicest, most professional, and caring. I'm so glad I found this place. Their products are awesome too. I look forward to going becaise the beds are top of the line and because the girls that work there are always so happy.
April 8th 2016
The only thing that was negative about my last visit was the door knob wouldnt close. But the gal at the front desk told me before I walked back there that if I had a problem with the door knob lift it up while shutting it and it worked. If she hadn't taken the time to tell me about it I would have been frustrated.
April 7th 2016
The manager at Pbt in south Ogden Utah is fantastic! She knows her stuff! Fran is the reason I'll keep coming back!
April 5th 2016
Great tanning salon. Friendly staff.
March 28th 2016
Great customer service
March 18th 2016
Staff very friendly didn't like the activation price. Tan looks great
March 16th 2016
Fran is always wonderful! I've been tanning off and on at this location for at least 3 years and Fran has consistently been welcoming. Thanks,Michelle
March 2nd 2016
Great. Sales girl at desk did an excellent job!!!
February 27th 2016
It would be nice if you had more than one person working at a time. The other day there was a line out the door waiting to be checked in. The one person working had to check people in, explain the pricing plans to new people and try to clean the beds all at once. People who just want to get in and tan and get out have to stand in line for 15 minutes or so while new customers hear their options. Need another person to talk to new people and clean beds while another check people in.
February 24th 2016
Very clean, very friendly!
February 13th 2016
Need more than 1 person at the front desk. If somebody is at the front helping a customer and an employee is walking around with a cleaning bottle. The cleaning employee should stop what she's doing and help the person waiting to be helped.
February 12th 2016
Was a customer at the previous salon and do not feel like I got good value at sign-up (There were tans left). Otherwise, visit was okay.
February 10th 2016
Knowledgeable, friendly staff. Clean beds, great experience#
February 5th 2016
Good customer service!
February 1st 2016
The staff was friendly, informative and non-pushy. The facility, rooms and beds were clean and great quality.I couldn't be happier with my selection for my daughter's first tanning experience!
January 27th 2016
Very personable friendly staff . Everything is always very clean!
November 17th 2015
November 8th 2015
The staff is very friendly. They offer recommendations on tanning options and lotion. Would highly recommend.
October 3rd 2015
Everyone has been extremely nice and very professional and helpful.
October 3rd 2015
Love it here!