July 11th 2020
Very professional very relaxing super respectful staff and wonderful results
March 18th 2020
I love Holly that works here! She’s always there to answer all of my questions regarding tanning. She’s amazing! I absolutely love the beds! I tanned quickly and keeping my tan! I love how you randomly get upgrades on the next level beds so often! This is by far the best tanning place I’ve ever been too! Keeping my membership here forever!
September 7th 2019
Great staff and salon.
September 5th 2019
I haven’t been to tan in a long time and the young ladies that where there the day I went helped me out tremendously. They answer all my questions and made sure that I understood all the functions of the bed since it’s been a few years I had been.Very professional and nice individuals
August 28th 2019
Glad Platinum bed has new bulbs. Clean facility and nice friendly employees.
August 27th 2019
I’ve had good experiences with staff and the beds! The facility is always clean and the hours that they are open are great! While I am not clear if this is an option, or related to franchise requirements, I do think it would be nice to have a combined membership option for couples, similar to a gym. Also, since I am a full time student, it would be nice to have discounted rates!
August 26th 2019
Ladies who help me are nice, never a bad experience. Just put mirrors back in the rooms!
August 10th 2019
Staff is ALWAYSkind and helpful. Ready to help at a moments notice. Great atmosphere to be in.
July 13th 2019
As always, someone is at the front when I walk in and if not, they come up from cleaning a bed within seconds. The attendants are always friendly and great you with a smile. They let you know what the wait time may be for the bed you want or offer a same level bed that is ready immediately. Always leave "the beach" with a smile!
July 10th 2019
Your staff in Leesburg is truly outstanding. Kudos to all the young ladies, especially Miss Holly.
July 4th 2019
The two associates that helped me were so helpful and nice. I have not always had that experience there!
June 22nd 2019
Izabella is absolutely fantastic!!! Facility is always clean and employees are always friendly. Bulbs in beds need to be replaced a lot more often. I barely get a base tan with the Level 3 and 4 beds and therefore can't get a normal tan.
June 19th 2019
I will say that both Frederick stores provide good beds in a clean environment. However, it really depends on who s working the desk when you check in as to the quality of service I receive. I’ve waited for the wrong bed, was almost assigned the same bed as someone ahead of me etc. I’ve seen some great me and really have it on the ball no matter how many customers are waiting, checking in etc. Others are flustered by 3 to 4.
June 19th 2019
I love the Leesburg Salon. I think the Versa needs cleaned or is on its way out? Since I spray at other locations, the nozzles don’t spray like other units, almost like they are clogged. I stopped asking for the moisturizer because it’s always empty. This is my home salon so, it’s always been great. It just seems like the equipment I use, my not be maintained at the level it has been in the past.
June 16th 2019
Overall very pleased with the experience, the employees are great, the results are great, but if I had one complaint it would be the cleanliness of the rooms. There is often long women's hairs, and dust on the floors.
June 12th 2019
I just enjoy going to the Palm Beach in Potomac station! Isabella is so friendly and the shop and it is extremely clean ! I have recommended it to all my friends and customers! Nice place to relax for 20 minutes.. I’ll keep my membership for sure... Thank you Palm Beach!
June 12th 2019
Salon was not very friendly my last visit.
June 9th 2019
Overall the staff isn’t the friendliest. They seem annoyed anytime I’m in and the last few times it has taken awhile for anyone to get to the front to check me in.
May 14th 2019
All of the tanning bed’s are state of the art, they’re comfortable and clean. I never have to wait there is something always available.
May 13th 2019
The Associate was great, friendly and super helpful.
May 11th 2019
Everyone is always so nice and welcoming from when you come in till when you leave
May 5th 2019
The staff is always extremely friendly and they are very helpful when asking about products and assisting with the beds.
April 30th 2019
Always pleasant employees and great customer service
April 24th 2019
Great experience overall. The only negative is the staff is unaware of how to sign me up for the My PBT Account. Although your website advises to see the sales associate. There needs to be clear instructions sent to your staff to assist with this.
April 17th 2019
Amazing! Staff is kind , friendly, and extremely helpful
April 17th 2019
I went right after work and previously there might have been only 1 or 2 employees working with several people waiting to be helped. Yesterday was great! There were three people up front and someone cleaning beds. There were a few people who walked in at the same time as I did, but everyone was helped promptly. The staff was friendly and efficient. Always the best PBT I've been.
April 3rd 2019
There were new beds at the location I go to in Leesburg , Va. and they are really nice ! The girls at the location are always very nice, polite, and always greet me when I come in and when I leave. Excellent job!
April 2nd 2019
Everyone is wonderful!
March 27th 2019
Fast easy friendly staff, clean beds.
March 26th 2019
Everyone is very friendly and so helpful. The beds and rooms and clean and I love relaxing in a nice warm tanning bed. I would recommend PBT to anyone.
March 25th 2019
Everything was good just wish when you have 10 dollar spray tan it was more then for 1 day
March 8th 2019
Skinny red head friendly during check in, while leaving 3 girls standing chitchatting only one said goodbye after being spoke too first. Thursday May 7th. Gossip Girls!!
March 7th 2019
I went in to start my plan again after having it suspended over the winter. The lady working was so helpful. I asked her tons of questions about spray tanning, as i had never done it, and she answered them all. We spoke for 15 mins. She also let me smell a ton of lotions and recommended the perfect one. She was the best person I have ever interacted with there.
March 5th 2019
Staff is very welcoming and makes me want to come back :)
February 22nd 2019
I tan at the leesburg PBT and I keep forgetting the current managers name but she is amazing. She is so helpful and goes out of her way to make sure I’m happy and my questions are answered. I’m so happy she is the manager at leesburg!
February 10th 2019
Great experience and customer service. Always very clean. Kudos to Isa.
February 8th 2019
The Leesburg PBT is the only one in the area I will tan at. It is the cleanest/friendliest PBT compared to the other local locations. Being that I used to work for PBT I appreciate how I am treated at the Leesburg location.
January 3rd 2019
It was good
October 24th 2018
The bulls need to be replaced. Very weak in all platinum beds
June 23rd 2018
This Palm Beach Store is great when the manger Amanda is there the other girls in my opinion don't really care and aren't very friendly.
June 6th 2018
I have had a wonderful experience with Palm Beach. The facility is always clean. The employees have always been friendly, helpful and smiling. Would highly recommend.
June 1st 2018
Very friendly and helpful!!
May 8th 2018
Thanks for the new bulbs in bed #2. It really makes a difference!Also thanks to the ladies that work so hard to keep the salon clean and hustle to get the beds clean and keep the wait to a minimum
April 26th 2018
It's been 15 years since I went tanning last and was a little apprehensive to go into the salon but the girls at the Lansdowne location are awesome! Explained everything to me in detail and made me feel very comfortable!
April 25th 2018
Great staff, clean shop!
April 24th 2018
Elizabeth was super friendly and very helpful!
April 20th 2018
Friendly staff, got me in quick, clean rooms. That was last visit the time before that was a Thursday night and it was very busy. There was a 20-30 minute wait for both spray tan booths and the girls were getting annoyed when people would come in and ask for a spray tan. They finally would say to people you don’t want a spray tan do you while greeting them.
April 17th 2018
Karley and Sam were great! Very helpful
April 10th 2018
Friendly professional business. Up to date equipment and emacuate. Very first class. Love love love!!
April 9th 2018
rarely ever have to wait to get in, always clean
April 6th 2018
Sam is always there to greet me with her beautiful smile. She hustles to always have clean beds and the salon is always tidy on her shift. She is a wonderful asset to PBT. I would highly recommended she be considered for a management position.
April 3rd 2018
Employee was very friendly and helpful since this was my first time there. The facility was very clean and I was very impressed with the amount of beds.
March 31st 2018
Staff is very friendly and concerned with my needs. Helped me with all those crazy buttons on the tanning beds and how to use them and did not make me feel dumb. I purchased the highest level yet was not happy with the results. So, I went to the next level down and I am very pleased with the results. I have been going to Palm Beach Tan in the Richmond area and they are good. But, I have to say your staff is much better. I signed up with a contract and I'm glad I did. But, if my husband's job changes they let me know I just need to tell them by the 25th of the month. I also love where you are located. There is a Giant grocery store. So, after I get my tan it is so convenient for grocery shopping.
March 31st 2018
Brenda is always so helpful and friendly.
March 29th 2018
The personnel are great and the service is always good.
March 24th 2018
Staff was very nice, informative and helpful
March 17th 2018
Great place and friendly staff. I have the one tan a month package and don’t like how that expires along with another tan I didn’t use from a buy one get one free. I felt that was deceptive.
February 27th 2018
Very pleasant and quick!
February 12th 2018
I love the Leesburg Palm Beach Tan. Holly (manager) is so helpful and always helps me find what I need. The beds are always clean and I love coming in and getting my relaxing tan time!
February 8th 2018
The girls at the salon are always pleasant and fun!
January 1st 2018
I like it, but I would like to have a reasonable price for individual sessions as opposed to a monthly membership
November 7th 2017
The employees in Leesburg Va. are AWESOME!!! Always have a great experience there!!! Very clean and nice!!! Wouldn’t think of going anywhere else!!
November 1st 2017
The sakes associate was bee helpful, knowledgeable, and professional!
October 24th 2017
I came in on Monday evening and was helped by such an awesome customer service friendly associate. She took the time to explain all the beds and levels to me as it been such a long time since I've been tanning. Great customer service ? A+!
October 21st 2017
I love this salon. Its always clean and the staff is very friendly.
October 16th 2017
Love the workers, it was clean, I was in and out.
September 26th 2017
Everyone at the Leesburg, VA location is so helpful and attentive. There is rarely a wait for a bed to be cleaned or to have someone greet you when you walk in.
September 19th 2017
I usually go to your Leesburg location, but I am in the process of mugging down the street from your Ashburn location. I have only been there a couple of times in the past, so knowing I will most likely become a more frequent client I asked Kayla to show me around. She was wonderful answering any questions I had and explaining about the different beds etc. She made me feel very welcome and was knowledgeable in all areas. Her smile will make your day!! Thanks Kayla!!
September 13th 2017
I only use the versa spa. Half the time I don't get the spray I asked for or I have to walk out in a towel because the cartridges are empty. As expensive as primer is you'd think there would be QC for such things.
September 13th 2017
I do love the salon... but it seems like that it's a tad disorganized and the Versa Spa unit is down frequently and no one there to fix it
August 21st 2017
Everyone is always so friendly. I love coming to Tan here
August 19th 2017
Staff is always pleasant and helpful .
August 14th 2017
Some of the people that work there aren't very friendly.
August 14th 2017
Very helpful and knowledgeable, I was in a new bed to me and the girl who helped took me n and showed me how to operate fans and extend facial tanning
July 10th 2017
Just reactivated my account again. The employees are always great and very helpful. Going to do my first Mystic spray tan this week. I was assured that I would get help if I needed it!
July 6th 2017
Nicole was extremely helpful and quite knowledgeable in the salon. Myself and another customer voiced a concern about the sister store in Leesburg and Nicole was genuine in her concern for the situation. I gladly drive out of my way to come to this salon for the service and cleanliness each time. Nicole mentioned she was a new manager, I definitely see why she was promoted :) thanks again!
July 2nd 2017
Everyone really friendly every time I came in. The only issue was a broken stand up bed for the last 2 weeks.
June 21st 2017
A bit expensive and very confusing after my information was transferred from South Beach. Seems like no one gave the sales associates any information on what was happening. But I have been with Palm Beach on and off for years now and the beds are high quality and people are usually friendly. Clean facility.
June 18th 2017
Britnee always remembers my name and preference of bed; check in takes seconds.
June 18th 2017
Everyone is always super friendly and calls me by name. They're knowledgeable and are happy to explain/help with anything I may need.
June 13th 2017
My only complaint with this store is the equipment itself. It seems one or both of the spray tan machines are constantly broken or malfunctioning. The staff is very friendly. The store is clean. I just would like more reliability on the equipment that I primarily use. I have a platinum plan which I pay for monthly, yet, I am told what I'm paying for is unavailable. Hopefully, this will improve.
May 29th 2017
The staff is fantastic. However there is always a wait for the level 1 beds or it is broken.
May 28th 2017
In & out quickly. Also got to enjoy a free upgrade to a diamond bed, very nice.
May 18th 2017
Rebecka was very helpful and quick with service.
May 17th 2017
I just love the employees at my local palm beach tan. They're so friendly and helpful and it's made each visit ten times better!
May 17th 2017
It's always great at your Fairfax location. I love your staff seriously
May 10th 2017
The salon is always very clean , the employee's are very professional and accommodating . When experiencing a billing problem , the manager on duty quickly responded ... problem solved . ?
May 7th 2017
Employees always have a pleasant attitude and are knowledgeable about all the products for all skin types.
April 30th 2017
Tans (spray) are on the expensive side, especially someone new to it, and not quite "getting" it right at first. I feel the first tan should be a trial run tan.
April 25th 2017
The only reason I didn't give five stars was that on Sunday I arrived at 7:50. The maps in iPhones show closing at 9pm on Sunday, not 8 (the actual closing time). The girl was kind of rude and didn't try to accomodate me tanning even though there was ample time.
March 31st 2017
Easy to re-enroll, clean facilities, friendly staff!
March 31st 2017
The manager at the Leesburg location is awesome!
March 20th 2017
Everyone there at the Leesburg store is very helpful and always pleasant to speak with.
March 8th 2017
I always look forward to my trips to Palm Beach Tan. I'm always welcomed by a smile and friendly hello. The staff is always willing to help or answer any questions or offer suggestions. When leaving someone always says "Thank you" and/or "Have a great day". The staff at Palm Beach Tan have a great way of making their customers feel appreciated.
March 6th 2017
Always good, never an issue, friendly staff and clean facility
February 18th 2017
February 8th 2017
Very clean, and knowledgeable staff
January 27th 2017
Always friendly, always clean. Knowledgeable about products. Have been going to this salon for years.
January 3rd 2017
Staff always friendly
December 9th 2016
Holly was very helpful and friendly. Store was nice and clean.
November 29th 2016
The bed in room 5 in Leesburg Va has been broken for weeks..only one they have..not good for my business.
November 16th 2016
Always great customer service!!
November 16th 2016
This is the best PBT location ever! Staff, cleanliness, equipment, hours, everything about this location is on point!
October 30th 2016
Great service, as always.
October 28th 2016
Mikayla always remembers me and has me entered in computer before I walk through the door. Beds always cleaned and ready.
September 13th 2016
I love my Leesburg, VA PBT! All of the employees are warm, knowledgeable, and friendly. The store is always super clean, and I very rarely have to wait to do my Versa spray tan. The few times that I've had a problem, employees were always very quick to fix the situation and be sure everything was right and to my satisfaction. Keep up the great work PBT!!
August 27th 2016
I have been a customer for more than 2 years and have been consistently pleased with the cleanliness of the facility and the friendly and professional customer service.
August 23rd 2016
My complaint with this store is the equipment itself. I have a Diamond package that I have continued for years. However, there is constant equipment breakdown specifically on the Mystic. I get frustrated paying for services that are unavailable. I am never offered a refund when I can't use what I came to use. Also, I am told other stores has newer and better equipment options such as the Versa Spa PRO. I would like to see this store upgrade.
August 10th 2016
good custom service every time I go in
July 28th 2016
MacKenzie was wonderful as always. Friendly, helpful, and professional! Very refreshing after going to some of the other PBT locations.
July 28th 2016
Great service - front desk staff is super nice, friendly and helpful! Equipment is top notch. Definitely would recommend!
July 23rd 2016
Rooms are always nice and sanitized. Overall, great experience. I wasn't aware there was a free upgrade available my last visit, which was a pleasant surprise.
July 13th 2016
Love the quick prompt service when I come in to tan, would like to see the prices of the lotion lower and more affordable even with the rewards tan dollars earned.
July 6th 2016
Emily the manager is great!! I needed product called over the phone she took great care of me.When I was able to pick my product up the sweet lady with glasses and reddish brown hair knew exactly who I was and immediately handed my product to me!! Being a hairstylist in the area I greatly appreciate the fabulous customer service that my palm beach provides!They are all great!
July 5th 2016
Clean and sanitary facility. Very nice and helpful employees!
June 15th 2016
Fine experience. Wish there was a location closer to me in the Warrenton are. I either drive all the way to Winchester or Gainesville, so don't feel I get my money's worth for my membership. Will most likely cancel for this reason.
June 3rd 2016
I really like the staff, very welcoming and professional. They also have answered every question that I have for them. My only problem is not becuase of the service but the bed I am using its tanning my back side a lot darker than my front so I might switch to standing.
May 31st 2016
Love Emily and the hospitality and friendliness she has brought to the store . She has a great team of ppl working with her . They are all super nice and knowledgable.
May 19th 2016
I have been attended to by three staff at the palm beach tan Leesburg. They have all been extremely lovely and helpful with me achieving the tan I want so badly! marcus helped me upgrading my sun bed membership while I am here from Australia and he has been extremely helpful.
May 13th 2016
I am a premier member ---I have been on stay and freeze program paying the nominal fee each month. I was disappointed to find out that I had to pay $50 fee to start up again. I thought one of the benefits was to not have to pay the start up fee. I decided not to do a monthly program based on this. I used up my banked money for 3 spray tan package. After that, I will have to figure out my options for spray tanning
May 13th 2016
heat was blasting in building, beds had hot air blowing. felt like I was gonna overheat at any moment
May 10th 2016
Yesterday was my first experience using a tanning bed. When I came in the front door, I was immediately greeted by Samantha and Emily. Samantha was so patient with my lack of knowledge and experience. She was so helpful in explaining everything from the membership options, which lotions to use, and how to use the equipment. After my tanning session, she was very quick to check on me and to see what I thought. I had a great experience. Samantha is a wonderful asset to Palm Beach Tan! I will definitely be back!!
May 8th 2016
I enjoy the location! It's always clean and staff is very friendly. I wish there was more than two gold tiered beds, but that's my only negative for me. Love everything!
May 6th 2016
Very quick, but knowledgeable service rep; she was great! However, wished I would have asked about in scented lotion before I bought what I did. If there is such a thing, make sure the temps offer that in their recommendations.
April 27th 2016
Nice and helpful staff and excellent tanning options, not to mention the upgrades, etc., that you get just for maintaining membership.
April 27th 2016
The salon is great, the staff is great - always clean and I just love it. Thank you
April 24th 2016
My skin looks great. The staff are friendly. The facilities are clean and inviting.
April 13th 2016
The Associate was very informative on current specials and friendly!
April 11th 2016
Always a great experience! The staff is awesome!
April 10th 2016
Marcus was great!
April 10th 2016
Marcus was very helpful.
April 7th 2016
Great Atmosphere. ..The Leesburg crew is very friendly, and very helpful. I am a regular and ecah time I've been it's always spotless. I must admit the last couple of times I've been in there the AC has been broken which quite frankly is unbearable to tan I cant imagine working in those conditions literally sweating all day.
March 26th 2016
Melissa has been fantastic with info. and service! @ the Leesburg location
March 23rd 2016
Great service every time I'm there..girls are friendly and helpful! !
March 6th 2016
I saw 2 associates and both were very friendly and helpful. I love the location in Leesburg, Virginia. The promotions are great too!
March 5th 2016
Friendly and informative service.
March 2nd 2016
Noticed the last couple months a few of the beds are looking worn a lot and handles on the doors are very unstable also the speakers needs to be updated, half of the time you can't hear anything out of them or you have to turn them up so loud just to get pass the static.. Every time another manager comes in their plaques go up on the walls however the holes are never filled in from before so thats kind of an eye sore.. I work in the retail/sales industry so I'm quick to look at the visual things first
March 1st 2016
I love going to the Palm Beach Tan in Herndon on Post Drive because all the associates are extremely nice and helpful. They aren't always the speediest, but that's because they are probably giving their undivided attention to another customer. Always a pleasant experience at this salon.
January 31st 2016
The staff is always very friendly and helpful. The beds are clean and they always have great specials.
January 30th 2016
It's always smooth and efficient with good service!
January 30th 2016
I came in yesterday to sign both myself and my daughter up for a membership. The employee was very professional and helpful. The experience was an overall good one and I would refer others.
January 29th 2016
Salon is always clean and staff is always polite
January 27th 2016
Brock Covington is the best manager Potomac Station has had in three years. Work ethic, customer satisfaction and overall store cleanliness are tops!
November 5th 2015
I love PBT... Every time I have come in I always have the best service and help... Brock is awesome
November 5th 2015
The only thing I can say, I'd like to see full length mirrors in the room, so you can see where you are applying the lotion and to check out your tan before and after a session.
October 5th 2015
Love Palm Beach Tan!!
October 3rd 2015
Always friendly. Always a bed available. Wish you changed the bulbs in the beds more frequently:(