July 2nd 2020
Very efficient crew, they have it together.
June 30th 2020
love Stephanie, Andrew and all of the staff. always friendly and helpful. the salon has always been immaculate, but they've gone above and beyond to keep everyone safe and sanitized during these times!
September 12th 2019
Stephanie and her team always are positive And always give outstanding service
September 8th 2019
I was sad to learn I could have frozen my account ...I did not come in May, June, July or August ....when I heard someone else paid less and got a 25.00 gift card towards product. Other than that everyone is super!!
August 25th 2019
the gentleman that waited on me was very professional and kind... unfortunately do not remember his name..
August 4th 2019
Katie is always very friendly and professional . She’s the main reason why I stay here!
August 1st 2019
Everyone is very friendly.Never have to wait,if I do it’s only like 5 minutes,great place !
July 28th 2019
Always a wonderful experience . pleasant staff .
July 22nd 2019
Stephanie was friendly
July 22nd 2019
Stephanie (mgr) always goes the extra mile. The Stratford, CT team does a great job and deserves to be recognized.
July 21st 2019
Andrew always welcomes you by name Very helpful in providing me information in lotions to make a purchase
July 17th 2019
every single person that works at this location is great. love coming here
July 11th 2019
It’s always a pleasurable experience. Always get smiles and from the staff.
July 9th 2019
Stephanie, the manager, and Katie , the Assistant Manager deliver consistently excellent customer service. They know my name and my tanning routine. The location is also kept very clean.
July 6th 2019
Clean & friendly today.. much better
July 3rd 2019
Every time I go there , I always get such a warm welcome , I feel like I’m one of the crew members there
July 2nd 2019
Excellent friendly staff.
June 25th 2019
Andrew (who helped me sign up again for pbt) was very efficient and knew what he was talking about. The environment was positive and refreshing and I’m so glad I’m back tanning!
June 19th 2019
Everyone at the Stratford salon is very nice. Always smiling and always friendly
June 18th 2019
Very polite and helpful staff.
June 17th 2019
I'm giving 4 stars because the staff at the Stratford location are all amazing. I also work in Norwalk so I stop in at the Westport facility a couple times a week. Here is my problem; I started tanning the beginning of May in Stratford, I have a gold membership. There have been bulbs out in both stand ups (my preferred method of tanning) it has been reported and now it is mid June. Bulbs we're changed in gold beds that we're not out but still no bulbs in the stand up? unacceptable!! In Westport, they always have working bulbs but last week they changed the stand up bulbs regardless. We pay for a service and like the Westport store ; the Stratford store should have the same service.
June 14th 2019
Very friendly and helpful staffs working there,nice and relaxing atmosphere, very clean
June 14th 2019
I have never had a bad experience at Palm Beach. All the employees are extremely nice and helpful. The beds, rooms and entire building is clean. The only complaint I have is that because I have the basic of packages ($14.95 per month) I cannot do things like the upgrade package for $54.95 for the 3 month higher level bed. I'm still a paying member I should be able to do the same things as all the other members.
June 12th 2019
Not my first choice. I usually go to a different location.
June 8th 2019
I enjoy the girls there, they are always smiling and always make smile.
June 7th 2019
First time it wasn’t as clean as usual.. I think my bed hadn’t been wiped .. time before my stand up tan .. also the bathroom was dirty also for the first time
June 5th 2019
I wasn’t happy originally during my visit but Kyci and Megan from the regional office went above and beyond to make sure I was completely satisfied.
May 15th 2019
Both the store and assistant manager are always a pleasure when I come in. They are always helpful and in a good mood. It’s nice to have that kind of environment when you go into a place of business. They’re the main reason why I go to the Stratford location. Keep up the good work!!! :)
May 15th 2019
Stephanie in the Stratford location is AMAZING! She’s so knowledgeable about the product, beds, and really a team player!
May 12th 2019
I’m giving it 3 stars because a couple of the girls are great. The rest of the staff... not so much
May 6th 2019
great customer service
April 29th 2019
Everyone at Palm Beach Tan in Stratfird , CT. are so nice every time i go tan!!!
April 27th 2019
I love pbt
April 23rd 2019
I have been a value customer at palm beach tanning, the salon is great, the associates are awesome.
April 20th 2019
Always a good experience
April 17th 2019
The staff is always friendly, it’s never s long wait and always have promotions. Thank you guys!!
April 15th 2019
Clean & friendly
April 15th 2019
Service was quick and efficient, staff was friendly and helpful.
April 8th 2019
Katie at the Stratford CT location is always so great! She makes my experience wonderful every time. She’s always happy and so kind to everyone. ?
March 27th 2019
Stephanie is a welcome addition to the Dock Team.Salon is clean, bulbs changed often.
March 18th 2019
Great staff, clean facility
March 6th 2019
Katie S. Is always very personable and helpful. Some of the machines not working properly. Timers not visible etc.
February 28th 2019
always helpful,knowledgable and friendly at the stratford location!!!!!!!
February 27th 2019
My husband and I just finished our month of tanning. We had a wonderful experience. The staff was super friendly and social with us. They knew our names quickly. Special recognition goes to our buddies Steph and Paige in the Stratford Ct facility. Always extra friendly and helpful
February 23rd 2019
My tanning consultant recommended the perfect tan time for a bed with new blubs
February 17th 2019
Friendly staff. Nice and clean
February 9th 2019
Always a great experience
February 3rd 2019
I bought some cheap tans and the woman told me they'll never expire. Then I went to use one and they expired.
January 24th 2019
Due to my Moms recent cancer diagnosis I have not been in as often as usual. Stephanie was so kind & compassionate to me knowing my Mom is quite ill.
January 23rd 2019
Noticed I was a little darker immediately, clean store and friendly staff
January 20th 2019
The staff in Stratford are all Amazing!!!!!!
January 13th 2019
Stephanie helped me sign up for a new membership! She knew her products very well.
January 8th 2019
I would LOVE for Stratford to get the Versa Pro. I feel I pay the same amount of money per month as other members in the Stamford, Westport & Milford area and think it is only fair to be offered the same experience as they have.
January 4th 2019
Wonderful as always
December 27th 2018
Love the Stratford location Staff is amazing
December 14th 2018
Katie and Stephanie do a amazing job always fast service and the Salon is super clean All staff members are extremely knowledgeable about the products It’s a pleasure to go tanning amazing amazing team keep up the good work
December 11th 2018
Always a great experience!!! Staff is always so welcoming especially Katie and Steph at the Stratford location. Always very helpful and very knowledgeable when it comes to the beds and lotions.
December 6th 2018
Friendly staff, clean and comfortable salon
December 5th 2018