June 15th 2020
Clean place and friendly staff!
February 24th 2020
The staff is friendly and helpful; the facilities and tanning beds are clear and well maintained; and the hours are convenient.
February 18th 2020
Its a good place to eat
August 25th 2019
I recently purchased a membership at the Midtown Atlanta store and that experience was not great. Rude staff and horrible service. I went to the Toco Hills location and was treated so well that I will only use this store from here on out. The staff there is friendly and so accommodating.
August 18th 2019
Great customer service
August 1st 2019
Taylor runs a tight ship. Always clean and service always responsive and friendly
July 18th 2019
July 14th 2019
Great staff. Your 24 hour rule is not customer center focus and I know of no other tanning salons with this rule. This is especially bad for those of us who travel for work. I’m sure if you had nearby competition you would change that rule to be more competitive.
July 10th 2019
GREAT EXPERIENCE!!! Can we get tan dollars for writing reviews OR SOMETHING? I feel like I go out of my way to tell my experience each time! It would be great to be rewarded!!!! ;-)
July 10th 2019
Despite there being only one employee working at the time. They provided excellent efficient and friendly customer service while tending to several different tasks and other customers
July 4th 2019
Taylor is the best tuns a tight ship the place is always clean. People and professionals and they are nice
June 13th 2019
Everyone at the Midtown location is extremely friendly and always very informative when there are specials going on. I am very happy with the atmosphere and service I get every time I come in.
June 12th 2019
I haven’t tanned in a long time , I’ve been to a couple locations around the Atlanta area so far my favorite place is the one off Cumberland pkwy , they are amazing and happy that they are open later . Makes it awesome for some of us who have crazy schedules
June 12th 2019
I love it here
June 9th 2019
The entire team is strong
May 15th 2019
Cody is always kind and a true pleasure to be around. Remembers customers' names, and he is quuck to set up rooms. The free water and use of goggles is a huge plus.
April 23rd 2019
It’s been really good. I felt a little upsold on a lotion but also it smells really nice and makes my skin feel really soft so I guess no foul. Otherwise I’ve been really pleased with the cleanliness of the beds (except once when I know it hadn’t been wiped down because the towel was just tossed on the floor and the bed had whatever lotion oil on it still from the person before but I blame the time of day because it was kind of busy and a lot of people were going in and out of beds) and the friendliness of the staff.
April 19th 2019
The midtown location is clean and has friendly staff.
April 2nd 2019
Cody showed me around the salon and was extremely informative. Nice eco.
March 31st 2019
Room 1 has been broken for two weeks. Monthly memberships should be prorated.
March 14th 2019
Helpful and honest staff , Cody was awesome , beds work very well
March 14th 2019
Cody and John Eric are amazing!!
March 10th 2019
Friendly staff every time! Always nice, clean beds.
February 23rd 2019
Always informative and smiling! Life is better at the beach
February 22nd 2019
I love going to the PBT in Midtown!! The staff is always so kind and respectful
February 10th 2019
John Eric was very friendly and welcoming.
January 26th 2019
Cody was perfectly kind & to the point, as always. I’m happy when I enter the shop and see him behind the counter. The shop was spotless, as usual
January 18th 2019
the sales associates are very helpful
January 14th 2019
Clean facility, clean beds and a great staff. Taylor was so friendly and knowledgeable and seemed happy to assist me through the process of finding the right membership option for me. Overall great experience.
January 1st 2019
Great customer service and efficiency
December 30th 2018
Amazing as always!! Taylr & her team are always such a pleasure to see !
December 30th 2018
Wonderful experience every time I go! I love Taylr and Cody!!
December 23rd 2018
Best experience! Liv is so great with all her knowledge!!
December 6th 2018
Roman dirty, room 1 the water mister never works.
December 5th 2018
Very friendly and professional staff but the construction acrosss the street is a nightmare.
September 3rd 2018
The staff from top to bottom is fantastic. Taylor in particular is a very strong leader. Excellent with members and staff. I have even seen her deal beautifully with the most difficult and disrespectful customers with poise and grace.
August 19th 2018
I've had an excellent experience with Palm Beach Tan. The only issue I've ever had is not being allowed to pay my membership in cash ahead of time like I was originally told I would be able to when I signed up at the Midtown location. Recently I've been using the Collier Road location and I absolutely love the environment. The tanning consultants are very knowledgeable. Alexis has helped me on numerous occassions explaining to me the difference in the products, the UVA and UVB Ray's, and the importance of switching up beds. Aswell, Michaela is fantastic at choosing colors for a flawless spray tan. I had a major event to attend and was terrified of streaks or being orange... but she knew exactly what she was doing and my tan couldn't have been more perfect. (She was also very patient with me during my indecisiveness. lol) I enjoy tanning at Palm Beach Tan.
August 18th 2018
The staff is always great!!
August 18th 2018
It was Great!! The staff is always very friendly and helpful.
July 18th 2018
always fast friendly clean and courteous
June 17th 2018
Always good. Young people at front desk are always friendly, courteous and quick. Jaden and jessica always great. Clean place too. Air conditioner broken last visit but assume that was quickly fixed.
May 1st 2018
Young folks working reception area are all friendly and responsive. Beds clean and waits are generally not too long.
April 23rd 2018
Staff is pretty friendly and attentive. I have noticed that sometimes I get to my room, undress, and notice my bed's timer hasn't been set, so I have to get dressed again just to let the staff know. But other than that, no real complaints here!
April 16th 2018
always pleasant and generally fast. Only one complaint. As a silver level member i have one excellent option in bed four. The other bed has many missing light bulbs. Please fix.
April 6th 2018
Great service, great atmosphere
April 2nd 2018
It was a great first time experience with palm beach tan. Steven(Stephen?) at the Buckhead loop location was very helpful and provided me with a lot of info regarding mystic vs mystic. I went with mystic, it was good. I’m only giving this experience 4 starts because the back of my legs on the calves do not have any color at all, it’s obvious where it’s mystic and my natural skin color. I’m not sure where I went wrong or the mystic went wrong. I wore loose clothing on purpose that day for the spray tan. Maybe next time will be better?
March 12th 2018
Outstanding service felt great and felt right at home.Thank you
March 9th 2018
Since the changeover in ownership, I feel like the level of courtesy has dropped significantly--and the attitude has gone up considerably. Friendlier, more focused attention and follow through would make it a better experience.
February 7th 2018
I do not like the booth nor standing bed at the new location
February 1st 2018
There was ZERO communication regarding the recent move of the Midtown Atlanta location last month. Given the unexplained absence of an Open sign in the window, for several days I was left wondering if you’d simply closed up shop entirely. Very disappointing given the otherwise excellent customer service delivered by all of the staff in Midtown.
January 22nd 2018
It was different not seeing the same staff. I’m sure i will get familiar with the new faces. Friendly enough, but not sure if they would make me come back. I dont think one of the associates knew the saying “A smile goes a long way”. ??♀️
January 21st 2018
A little confusing, as I did not know Solar Dimensions was purchased by PBT. Had some questions about how that affects my membership/“bucks”. It would be helpful to have some sort of visualization of the type of packages and promotions you offer.
December 29th 2017
Brittany was so helpful she truly made my experience great.
November 21st 2017
November 2nd 2017
Amazing as usual! I really miss JOHN! Everyone is so nice and helpful at this location. Than you for choosing awesome associates to work here. Please can you get the new mystic spray tan both here. That would be good. Still the old one. Also if you can have specials on adding the accelerator that would be nice. $7.62 each time is pricey! ;) Susie Morgan
September 5th 2017
Bianca is a wonderful and much needed addition to PBT midtown. Friendly courteous and informative
August 13th 2017
Great, love the atmosphere! Very relaxing!
August 3rd 2017
Extremely nice salon. Clean. Friendly staff. Great prices.
July 16th 2017
Love the staff, great atmosphere, and very clean. Best tan salon I've been to.
July 2nd 2017
Always a pleasure. Staff is friendly and very outgoing.
May 2nd 2017
Always friendly, clean and no waiting
April 27th 2017
all the employees are super nice/welcoming & the facility is always clean
April 19th 2017
The staff is absolutely wonderful! Always greet me and send me off with kind words. The location I go to is clean and neat.My only complaint is that there is ALWAYS a wait. There's only one bed at my level, and it seems that everyone else uses it too. It'd be awesome to be able to reserve the bed at a specific time or know that there will be a wait before going. Just saying... :)
April 8th 2017
Very nice atmosphere and professional staff
February 20th 2017
Lexi was super helpful in getting my tanning started since I hadn't used a sun bed in years (I typically spray tan). I appreaciate her taking the time to show me the right lotion to use for my sensitive skin, recommending the best way to build my tan before my wedding, and showing me how to use the beds. Great experience!
February 18th 2017
Great Place! John is the best! XOXO!
February 18th 2017
I love this location! John is amazing and very helpful! I really love this salon. Always so nice and clean! ;-)
November 29th 2016
Great place and friendly staff!! Jasmine and John is great at midtown location
October 28th 2016
October 27th 2016
Great! Jasmine is a great enployee
September 16th 2016
Always exceptional service
August 1st 2016
Great place with the best staff!!
July 21st 2016
Very friendly and helpful staff! I love receiving little extras in my email such as discounts etc. very clean store as well
June 3rd 2016
Josh is new to the salon. He is a great addition to the salon team!
May 29th 2016
Great armosphere and staff and clean!! Midtown Atlanta location is excellent!!!!
May 2nd 2016
Great tanning salon - always clean and greeted with a smile
May 1st 2016
Overall good service just don't like dealing with parking garage in midtown.
April 28th 2016
Very good customer service and vey clean!
April 28th 2016
I haven't been pleased with my overall experience with Palm Beach Tan in general.
April 14th 2016
First experience was great. Very knowledgable person working the desk. She explained things well and was quick. Second experience was DISAPPOINTING. I stopped by the tanning salon at 950am and it was closed. No lights on and doors locked. I expected with the brand name for this to be a reliable business and honor the hours as posted.
April 11th 2016
My experience is always great at PBT. I would like the associates to tell me when I have tan dollars in my account that I can use for upgrades, etc., but other than that, they are fabulous.
April 7th 2016
Always smiling and offering the best.. maybe a little wait but well worth it
March 29th 2016
Staff is always friendly, it is always clean, and I never have to wait on a bed. Wish the pricing was better though.
March 3rd 2016
I went to the midtown location. Rooms and beds were very clean. Used the sunless tanning bed and I looked great. The staff was very friendly. I did not feel pressured to buy any products. I did purchase a membership because of this!
February 13th 2016
Nice and clean , nice service
January 29th 2016
Every time I have been in a Palm Beach, the workers have been nothing but nice. They have always went out of their way to make sure I had what I needed and that all my questions were answered.