Palm Beach Tan Atlanta

Clean place and friendly staff!

The staff is friendly and helpful; the facilities and tanning beds are clear and well maintained; and the hours are convenient.

Its a good place to eat

I recently purchased a membership at the Midtown Atlanta store and that experience was not great. Rude staff and horrible service. I went to the Toco Hills location and was treated so well that I will only use this store from here on out. The staff there is friendly and so accommodating.

Great customer service

Taylor runs a tight ship. Always clean and service always responsive and friendly

Great

Always great

Great staff. Your 24 hour rule is not customer center focus and I know of no other tanning salons with this rule. This is especially bad for those of us who travel for work. I’m sure if you had nearby competition you would change that rule to be more competitive.

GREAT EXPERIENCE!!! Can we get tan dollars for writing reviews OR SOMETHING? I feel like I go out of my way to tell my experience each time! It would be great to be rewarded!!!! ;-)

Despite there being only one employee working at the time. They provided excellent efficient and friendly customer service while tending to several different tasks and other customers

Taylor is the best tuns a tight ship the place is always clean. People and professionals and they are nice

Everyone at the Midtown location is extremely friendly and always very informative when there are specials going on. I am very happy with the atmosphere and service I get every time I come in.

I haven’t tanned in a long time , I’ve been to a couple locations around the Atlanta area so far my favorite place is the one off Cumberland pkwy , they are amazing and happy that they are open later . Makes it awesome for some of us who have crazy schedules

I love it here

The entire team is strong

Cody is always kind and a true pleasure to be around. Remembers customers' names, and he is quuck to set up rooms. The free water and use of goggles is a huge plus.

It’s been really good. I felt a little upsold on a lotion but also it smells really nice and makes my skin feel really soft so I guess no foul. Otherwise I’ve been really pleased with the cleanliness of the beds (except once when I know it hadn’t been wiped down because the towel was just tossed on the floor and the bed had whatever lotion oil on it still from the person before but I blame the time of day because it was kind of busy and a lot of people were going in and out of beds) and the friendliness of the staff.

The midtown location is clean and has friendly staff.

Cody showed me around the salon and was extremely informative. Nice eco.

Room 1 has been broken for two weeks. Monthly memberships should be prorated.

Helpful and honest staff , Cody was awesome , beds work very well

Cody and John Eric are amazing!!

Friendly staff every time! Always nice, clean beds.

Always informative and smiling! Life is better at the beach

I love going to the PBT in Midtown!! The staff is always so kind and respectful

John Eric was very friendly and welcoming.

Cody was perfectly kind & to the point, as always. I’m happy when I enter the shop and see him behind the counter. The shop was spotless, as usual

the sales associates are very helpful

Clean facility, clean beds and a great staff. Taylor was so friendly and knowledgeable and seemed happy to assist me through the process of finding the right membership option for me. Overall great experience.

Great customer service and efficiency

Amazing as always!! Taylr & her team are always such a pleasure to see !

Wonderful experience every time I go! I love Taylr and Cody!!

Best experience! Liv is so great with all her knowledge!!

Roman dirty, room 1 the water mister never works.

Very friendly and professional staff but the construction acrosss the street is a nightmare.

The staff from top to bottom is fantastic. Taylor in particular is a very strong leader. Excellent with members and staff. I have even seen her deal beautifully with the most difficult and disrespectful customers with poise and grace.

I've had an excellent experience with Palm Beach Tan. The only issue I've ever had is not being allowed to pay my membership in cash ahead of time like I was originally told I would be able to when I signed up at the Midtown location. Recently I've been using the Collier Road location and I absolutely love the environment. The tanning consultants are very knowledgeable. Alexis has helped me on numerous occassions explaining to me the difference in the products, the UVA and UVB Ray's, and the importance of switching up beds. Aswell, Michaela is fantastic at choosing colors for a flawless spray tan. I had a major event to attend and was terrified of streaks or being orange... but she knew exactly what she was doing and my tan couldn't have been more perfect. (She was also very patient with me during my indecisiveness. lol) I enjoy tanning at Palm Beach Tan.

The staff is always great!!

It was Great!! The staff is always very friendly and helpful.

always fast friendly clean and courteous

Always good. Young people at front desk are always friendly, courteous and quick. Jaden and jessica always great. Clean place too. Air conditioner broken last visit but assume that was quickly fixed.

Young folks working reception area are all friendly and responsive. Beds clean and waits are generally not too long.

Staff is pretty friendly and attentive. I have noticed that sometimes I get to my room, undress, and notice my bed's timer hasn't been set, so I have to get dressed again just to let the staff know. But other than that, no real complaints here!

always pleasant and generally fast. Only one complaint. As a silver level member i have one excellent option in bed four. The other bed has many missing light bulbs. Please fix.

Great service, great atmosphere

It was a great first time experience with palm beach tan. Steven(Stephen?) at the Buckhead loop location was very helpful and provided me with a lot of info regarding mystic vs mystic. I went with mystic, it was good. I’m only giving this experience 4 starts because the back of my legs on the calves do not have any color at all, it’s obvious where it’s mystic and my natural skin color. I’m not sure where I went wrong or the mystic went wrong. I wore loose clothing on purpose that day for the spray tan. Maybe next time will be better?

Outstanding service felt great and felt right at home.Thank you

Since the changeover in ownership, I feel like the level of courtesy has dropped significantly--and the attitude has gone up considerably. Friendlier, more focused attention and follow through would make it a better experience.

I do not like the booth nor standing bed at the new location

There was ZERO communication regarding the recent move of the Midtown Atlanta location last month. Given the unexplained absence of an Open sign in the window, for several days I was left wondering if you’d simply closed up shop entirely. Very disappointing given the otherwise excellent customer service delivered by all of the staff in Midtown.

It was different not seeing the same staff. I’m sure i will get familiar with the new faces. Friendly enough, but not sure if they would make me come back. I dont think one of the associates knew the saying “A smile goes a long way”. ??‍♀️

A little confusing, as I did not know Solar Dimensions was purchased by PBT. Had some questions about how that affects my membership/“bucks”. It would be helpful to have some sort of visualization of the type of packages and promotions you offer.

Brittany was so helpful she truly made my experience great.

always great

Amazing as usual! I really miss JOHN! Everyone is so nice and helpful at this location. Than you for choosing awesome associates to work here. Please can you get the new mystic spray tan both here. That would be good. Still the old one. Also if you can have specials on adding the accelerator that would be nice. $7.62 each time is pricey! ;) Susie Morgan

Bianca is a wonderful and much needed addition to PBT midtown. Friendly courteous and informative

Great, love the atmosphere! Very relaxing!

Great!

Extremely nice salon. Clean. Friendly staff. Great prices.

Love the staff, great atmosphere, and very clean. Best tan salon I've been to.

Always a pleasure. Staff is friendly and very outgoing.

Always friendly, clean and no waiting

all the employees are super nice/welcoming & the facility is always clean

The staff is absolutely wonderful! Always greet me and send me off with kind words. The location I go to is clean and neat.My only complaint is that there is ALWAYS a wait. There's only one bed at my level, and it seems that everyone else uses it too. It'd be awesome to be able to reserve the bed at a specific time or know that there will be a wait before going. Just saying... :)

Very nice atmosphere and professional staff

Lexi was super helpful in getting my tanning started since I hadn't used a sun bed in years (I typically spray tan). I appreaciate her taking the time to show me the right lotion to use for my sensitive skin, recommending the best way to build my tan before my wedding, and showing me how to use the beds. Great experience!

Great Place! John is the best! XOXO!

I love this location! John is amazing and very helpful! I really love this salon. Always so nice and clean! ;-)

Great place and friendly staff!! Jasmine and John is great at midtown location

AWESOME! ;-)

Great! Jasmine is a great enployee

Always exceptional service

Great place with the best staff!!

Very friendly and helpful staff! I love receiving little extras in my email such as discounts etc. very clean store as well

Josh is new to the salon. He is a great addition to the salon team!

Great armosphere and staff and clean!! Midtown Atlanta location is excellent!!!!

Great tanning salon - always clean and greeted with a smile

Overall good service just don't like dealing with parking garage in midtown.

Very good customer service and vey clean!

I haven't been pleased with my overall experience with Palm Beach Tan in general.

First experience was great. Very knowledgable person working the desk. She explained things well and was quick. Second experience was DISAPPOINTING. I stopped by the tanning salon at 950am and it was closed. No lights on and doors locked. I expected with the brand name for this to be a reliable business and honor the hours as posted.

My experience is always great at PBT. I would like the associates to tell me when I have tan dollars in my account that I can use for upgrades, etc., but other than that, they are fabulous.

Always smiling and offering the best.. maybe a little wait but well worth it

Staff is always friendly, it is always clean, and I never have to wait on a bed. Wish the pricing was better though.

I went to the midtown location. Rooms and beds were very clean. Used the sunless tanning bed and I looked great. The staff was very friendly. I did not feel pressured to buy any products. I did purchase a membership because of this!

Nice and clean , nice service

Every time I have been in a Palm Beach, the workers have been nothing but nice. They have always went out of their way to make sure I had what I needed and that all my questions were answered.