June 17th 2020
Palm beach is the only place to go for your tanning needs. Very friendly staff always wanting to go above and beyond! Highly recommend.
June 14th 2020
Love the employees!!! Super clean and friendly environment!
February 28th 2020
February 16th 2020
Love the gals here! So friendly and helpful when I've got questions.
October 29th 2019
Fabulous beds, and even greater staff!
September 3rd 2019
My experience has been awesome! Very clean and the employees there are nice & transparent.
August 28th 2019
The staff in Apple Valley is awesome.
August 1st 2019
Friendly & Knowledgeable
July 28th 2019
I stopped at the salon today and did 15 minutes in the cocoon, followed by 20 minutes in the level 2 tanning bed. The person at the salon knew me by name, and what I normally do for my routine. She also grabbed a robe and handed it to me, and put me in adjacent rooms for cocoon and tanning. When I got out of the cocoon, she was ready to start the tanning bed for me. Great experience!
July 27th 2019
great service. I walk in they know my name!
July 25th 2019
Everyone in the apple valley location is very helpful and extremely nice.
July 19th 2019
Great customer service!
July 9th 2019
All the ladies at PBT are beyond amazing. They are resourceful and very pleasant to be around. I love the Apple Valley location and all the employees are rockstars!
July 1st 2019
Please sell sample lotions!
June 28th 2019
May 15th 2019
The service was great! She tried to sell the special of 30% off lotion, she was recommending what I should do. Salon was clean, but it's been looking like a deserted place for a while now... when will corporate actually make it look welcoming again?
May 14th 2019
Very nice people
May 12th 2019
Employees are great. PBT offers lots of specials.
May 1st 2019
Every employee I have met so far has been extremely nice, helpful and educated on the lotions and beds. As someone who has been tanning for YEARS I think the quality of beds at PBT has given me the best tan I’ve ever had. My one complaint is one employee I’ve inly encountered once, was EXTREMELY extreeeeemly pushy trying to sell product, where I actually got kind of mad and felt extreme pressure. I understand that makes commission and it’s their job. But when you push so hard and the customer has to keep saying no thank you, it just causes an uncomfortable experience.
April 21st 2019
I forget her name. she was very helpful getting me set up. quick easy
April 21st 2019
Never have to wait, staff is very friendly and helpful
April 15th 2019
The associates are VERY nice, and helpful when I have a question or need help with something.
March 31st 2019
Great beds with clean rooms, and great educated, friendly employees!
March 26th 2019
I think your store manager is awesome, also so are all the other employees
March 2nd 2019
Everyone is so welcoming and very helpful with my questions. Keep up the good work ?
February 9th 2019
I signed up for tanning and was able to tan right away. I used the stand up tanning bed which was very nice.
February 5th 2019
Friendly service and nice people every time we’ve been in for a visit!
February 4th 2019
The staff is awesome and super friendly. They remember our names every time we come in. The facility is always spotless too.
February 1st 2019
I have been a frequent tanner for years. After I had my daughter I started tanning again at 5$ tan. We froze our membership yet continued to rack up charges for 6 months when we were not even tanning. We started going to palm beach tan and we love it. The customer service is amazing. The employees are very knowledgeable about the products they sell as well as each bed. I’m someone who likes to go straight to a high level bronzing bed and one of the employees suggested going in a lower level bed to build up (I forget what it’s called) in my skin to get a really nice base. They are all so helpful and I never have to wait to tan. My fiancé and I both go so we do the platinum package and one of us gets half off that way which is amazing. The salon is beautiful and always clean. Love love love this place !
January 28th 2019
Staff is great. Always quick to check you in and get you into a bed. Just wish the radios / stereos worked in the rooms.
January 26th 2019
I definitely wanted to give 5 stars but I’m a little upset. I signed up for a new membership on Thursday and bought a few different lotions and was super happy with everything. Then I went back the next night to tan and saw that the lotion I bought now had a free after tanner lotion free with purchase. I asked about it because it hadn’t even been a member for 24 hours and the girl brushed it off which gave me an icky feeling. I’m now spending money monthly on a membership but am left feeling a little salty. It was literally 24 hours (due to the tanning rule) that I went back and it was like “oh hey you are just another customer” :/
January 26th 2019
friendly and helpful staff. Very knowledgeable in tanning products. Thanks to Sierra in Apple Vally introducing me to Black Label!!! Best sunless lotion!!
January 20th 2019
Like the hours you are open. Staff is friendly although you can tell many of them are inexperienced and still learning.
January 14th 2019
I signed up for a gold package a few days ago! I was given a tour of all their beds and spa options. The gal was in training and did an awesome job!
January 10th 2019
Girls very helpful and very hospitable
January 3rd 2019
I came in knowing which package I wanted. Did not have time for a tour, and was not interested in a tour, but was brought on one anyway. Did not want to go over other packages or lotion options, but was given the pitch anyway. Would just prefer more listening to what I, the customer, actually would like. Service was 5 star, but I found the over-selling to be a pain and an inconvenience.
December 25th 2018
Clean facility along exceptional and knowledgeable staff!!!
December 24th 2018
very friendly staff.. quick service too
December 23rd 2018
I love the vibe and all my lovely co workers keep up the great work :)
December 20th 2018
Friendly, personal staff