February 24th 2020
Just want to say thank you to Aly. I walked in yesterday, a tired MomDad to a 9 year-old ;). She is professional, courteous, and a stellar representative for your shop. Oftentimes, businesses only hear the bag, but it's my hope management recognizes Aly as having the total package. She impresses me enough to leave this review.
And, thank you to the darling manager who called me today :). Very happy customer and extremely pleased. I highly recommend tanning at the Palm. Glad to be back.
January 13th 2020
I am white as a ghost unless I spray tan, and Palm Beach has both the Versa and the Mystic which is helpful. Plus, the ladies that work there are super nice, especially Tiffany and Dixie. They always help me figure out which spray tan that I should do that day to get the best tan. Very helpful!
December 30th 2019
Always nice to have a little bit of color all year long. . . .I would just like to add too, the people that work at this location are friendly as ever. I have never had a bad experience...Two thumbs up!
November 5th 2019
Best place to go for all your tanning needs!
October 24th 2019
Nice people good prices and definitely awesome clean beds
October 13th 2019
This location is outstanding and Tayler is one of a kind! She is absolutely so professional, polite, and she knows everyone by name when you enter the salon. I hope this company realizes what a gem of an employee this one is! Molly Hekma
October 1st 2019
Really impressed with the staff at this location! I can't remember her name, but she provided very thorough explanations of all the aspects of membership (and the Mystic booth
September 22nd 2019
besides location the girls are amazing they really know how to make me feel right at home they know how to explain things to me if I have questions about anything lotions the beds the tanning spray tans whatever it may be these girls got it down
September 12th 2019
The people who work there especially Taylor are amazing and very friendly and inviting. They always have a smile on their face and makes coming to the salon a great experience.
August 31st 2019
The staff is incredibly friendly and helpful. I am impressed.
August 22nd 2019
The staff was knowledgeable about products sold by PBT but was clueless about sunless tanning and the corresponding products. She lacked knowledge of the different sunless tanning options and what type of tan they gave. She was however useful on showing me how to use the machine. With sunless tanning becoming more popular it would be extremely beneficial to offer education for all staff members about the different options and the type of payoff for each. I can no longer tan in tanning beds due to getting skin cancer in my early 20’s so spray tanning is my only option to get bronze. I’m still learning the ins and outs and all the tricks to the trade and it would just be nice to have the staff actually know about it and not just the tanning beds.
July 25th 2019
everyone is nice. always enjoy my time there.
July 7th 2019
The Lamar beds are the best by far. The escarpment ones need some repair as many of the buttons are worn. William Cannon is ok but the staff at all the places are super nice and helpful. Just need new beds at the other two locations
July 2nd 2019
there is always a wait no matter what type of equipment i am going to use.
July 1st 2019
Very clean. Employees are friendly and helpful.
June 29th 2019
I've been a few times but just came in to get a package for the month. I received the absolutely best customer service I have ever experienced at a tanning salon. The employee was extremely knowledgeable and gave me all my options without being pushy. She truly made it a great experience from the time I walked in the door to when I left. Just a plus that the beds are great and they also offer spa services and all for great pricing.
June 21st 2019
Staff are awesome places are clean
June 18th 2019
South Lamar, Austin location seems very cheap, worn down and dirty. The same lotion splatters remain on floors and walls for days at a time. Walls and doors have remnant staples and nail holes from old signs, mismatched paint and spackle all over, no salon music playing. Beds have bulbs out frequently- give you a hard time after you start a session and hop right out to get in another bed. Most techs greet you with "last name?" instead of a hello, welcome, or how are you. Overall it's okay, but just not the greatest.
May 14th 2019
Always professional Clean beds and friendly staff
April 17th 2019
Polite and knowledgeable personnel. Low wait time. Clean.
April 12th 2019
the staff is delightful, but the quality of the spray tans is super inconsistent and hard to get even, not my favorite spray tan I've ever had, but I'll keep trying to find a way to make it work.
April 11th 2019
The S. Lamar location -- PRO: the girl at the counter was very friendly and helpful. CON: She also very loudly announced my mm/dd/yyyy birth date in an attempt to verify my identity. This is Protected Personal Information and and should not be announced while there are others standing around. Please instruct your staff to be more discreet when discussing personal information.
April 10th 2019
Taylor is always super nice when I go in to tan. She is always cheerful and the other employees are always working hard and are also upbeat and fun.
March 28th 2019
Have only been twice but I am very satisfied. Very clean salon and friendly staff.
March 18th 2019
so far its been great! The staff has been really nice. Hopefully the actual location will finish its remodeling as it looks a bit like a fixer upper.
March 10th 2019
Super clean salon and the staff is very friendly
March 1st 2019
I love all the new beds and your awesome staff. I always feel welcome.
February 15th 2019
Taylor was great! She got me signed up and explained everything. Went smoothly and I’m happy!
February 8th 2019
Taylor is such a wonderful employee!
February 6th 2019
I like how my customer service associate was vested in my progress and made recommendations for an optimal experience!
February 3rd 2019
Me and three other people waited over 15 minutes to tan.Only one person working Saturday early afternoon.
January 28th 2019
Very clean, top of the line, wide variety beds to tan in, great customer service by Misty
January 22nd 2019
Just not liking it as well as Darque tan. You never offer good specials on lotions and I had so much tan rewards that I lost. The spa services are gone and the employees I’ve encountered recently have been rude and short.
January 9th 2019
Upgraded for my birthday! Great beds, very friendly staff, always clean.
January 6th 2019
I know the salon is under construction and it takes time, but what we thought we were upgrading too is still not available
December 26th 2018
The manager is so great! I love her attitude and it's a major, major, major improvement from the staff/owners previously. I enjoy going to this location and am so happy for the change.
December 23rd 2018
The 24 hour rule needs to go away. 12 hour would be way better. This is why I will be going elsewhere.