May 27th 2020
ALWAYS friendly and professional! Great staff and tanning beds ✌❤
March 2nd 2020
There was no line
January 28th 2020
Today I visited this location because I was working in the area. I called before hand to see what spray machines they had. The girl who answered name is Fab and she was very informative and even let me know which color she was out of. She offered a different mixture and told me she would hold them for me when I got there. Normally, I would be upset about palm beach being out of stock (which is always the case), but she found away to prevent that from occurring. Once I arrive I was greeted with the same amazing customer service as I was when I called. In all this has been the best location I have visited since palm beach has taken over. I wish this was the same type of service I would receive at the Meyerland location. They always say “not all can be a 10!”
November 21st 2019
Staff was nice. Place looks nice. After years of spray tanning at Malibu I was completely dissatisfied with the Mystic spray tan. I noticed zero tan after finishing. Was told to give it some time. Got home wife said "I thought you went to tan?" RIGHT! nice people, nice place, horrible tan.
September 8th 2019
The staff have all been very friendly and engaging during each of my recent visits. They each seem knowledgeable about the services available and listened to my specific goal and advised me accordingly without being a pushy salesperson. The employees always ask if I have any questions or need any further product or assistance and always offer a friendly farewell as I leave.The salon looks and smells clean and tidy.
August 20th 2019
It's been above average. Everyone's nice and helpful if I ask questions.
August 14th 2019
Everyone is so helpful and nice. ( even when I’m a crabby pants)
July 26th 2019
Store associate was very friendly and offered good advice on tanning products & procedures
July 14th 2019
The people are great and knowledgeable. The salon is always clean and ready. I love the upgrade for summer program. My only criticism might be that I love the Alpha bed and it has been out of order for a while and prior to that, it wasn’t misting properly since there was a notification on the display that it was low or empty. That’s my favorite bed and since there is only one, I have missed it. Other than that I have no complaints. In fact, I’ve had a membership at a different place a few years ago and the employees were very uppity and judgmental and that has never been the case here!
June 29th 2019
I called to see if they had my favorite spray bed which is hard to find. They let me know they had a great special going on. Everyone was very nice. I’ve only been in once to sign up and once to tan and it was great.
June 27th 2019
I’ve done surveys for y’all before for the sole purpose of telling you that several of your employees at the Pearland location...weren’t friendly. Not necessarily “rude” but they could have been nicer. I went in last night after 3 weeks of vacation & illness. Whoever was working was adorable. SO NICE! There were two ladies there and I was so pleased to have a person helping me out that conducted themselves as if they actually wanted to be there and were genuinely happy to help me.
June 21st 2019
I had not been there in over a year. Girls took me thru the process of the new changes. I was able to get a spray tan and get in a bed.
May 5th 2019
Nice staff, clean, love the promo days
April 23rd 2019
I'm getting what I need out of the membership, but I would prefer friendlier employees. There's only one there that is really nice and a pleasure to work with. The rest never smile and kinda make you feel bad for showing up. Like you've interrupted them somehow. Because of this I'm not sure I would recommend your salon.
April 17th 2019
Ashlee is always pleasant and the location is always very clean.
April 4th 2019
The only problem I have is that I don’t know how to get the app to let me know when it’s ok for me to tan.
March 7th 2019
Great staff, they do a wonderful job. The place is always clean. The aromatherapy in one of the beds doesn’t work and the misting spray had a funny smell.
February 5th 2019
Always pleasant, polite and helpful. Very clean and inviting.
December 23rd 2018
I was a bit disappointed to hear Palm Beach was buying out Darque Tan; as my human reaction is to resist change. However thus far, it seems to be just fine. The staff I'm familiar with are still there- which is very important to me in a company buy-out situation. I love the pin # aspect & the goggles being provided in salon. My only tiny complaint (s) are the earlier closing time, & little plastic bed-pillows.. Those really are uncomfortable! But I think I can survive with both, & will continue my services in the future.
December 20th 2018
Just joined at the Pearland location. I love it. Young lady named Kelly was very knowledgeable in helping me choose my plan. Nice and clean place