July 5th 2020
This location exudes excellence. The entire staff is friendly, helpful and very knowledgeable in all their products and tanning beds. They have adjusted well to ensure client safety during COVID-19 reopening. Even though I live in DC, I would much rather make the drive to Alexandria, even for just a 12 minute nap while getting tan.
February 20th 2020
Excellent people that work there
January 18th 2020
A truly remarkable group of team members here. Always professional, knowledgeable, and attentive. Exceptional customer service skills!
January 2nd 2020
This is my favorite PBT location. Brock is delightful. He always makes me feel like a VIP. And the rest of the staff that I have encountered are wonderful; they are friendly, professional, and provide exceptional customer service.
November 20th 2019
I went in to sign up for a membership and I've never felt more welcome in a tanning salon. The staff were extremely friendly and really helpful with explaining all of the packages and different types of booths. The girl who helped me, Hannah I believe, was the sweetest and seemed genuinely happy to help.
September 28th 2019
Staff are friendly and helpful
August 28th 2019
Everyone is always so friendly and helpful as soon as you walk in the door. Love going to this location! :)
August 24th 2019
I usually always enjoy my time spent here and the staff is pretty awesome !
August 21st 2019
Brock, Hannah, Alex and Crew always take great care of me and suggest what bed or product I should use that day based on my goals. Fantastic experience all around
August 15th 2019
Personnel are wonderful. Knowledgeable, courteous, and friendly. Treat you with respect and look forward to your visit saying hello by name. A better greeting here than with some of my family.
August 6th 2019
Hannah is a great asset to the team. Wonderful customer service from Brock. Overall so very happy with everyone.
August 3rd 2019
Very good service.Every one that works that is always nice.
July 31st 2019
It is always a pleasure
July 27th 2019
Very helpful and nice staff!
July 25th 2019
My interactions with everyone was positive and I appreciate your hours!
July 25th 2019
It was great.
July 22nd 2019
All staff great you and engage in conversation. Staff have been helpful when equipment fails. Staff are helpful when helping me understand different types of sun bed, what I’m trying to achieve.
July 21st 2019
Wonderful clean love the renovations. Great management in Brock
July 18th 2019
Always inviting and fast at getting you assigned to a bed.
July 14th 2019
Brock, Alex and Hannah are great at the Bradley Shopping Center location!
July 11th 2019
I love palm Beach Tan. I love the employees who are all really nice and always remembers your name. Very clean and professional.
July 2nd 2019
The ppl are so friendly
June 27th 2019
the new refurbishing of the Alexandria store has been great. Everyone there is excellent but specially the Manager Brock.
June 20th 2019
Wonderful staff. Very courteous and professional. Everyone treats you more than a customer- a friend.
June 18th 2019
The staff is friendly, happy, they love their jobs, and they were a great help to me in selecting the proper products. The experience continues to be fabulous!
June 8th 2019
Maggie is super sweet and very helpful!
May 15th 2019
The associates are super nice and everything is really clean. I am a first time indoor tanner and they explained everything and made sure I knew all the steps.
May 15th 2019
Pleasant and happy staff to greet customers. The place is always clean
May 10th 2019
I used a level 3 bed - the salon was clean and the staff was friendly.
May 9th 2019
I'm ALWAYS happy to see the staff at this location. Hannah and Brock are two of your absolute best, although everyone on staff is amazing, I always love when I walk through the door and see Brock or Hannah's smiling faces.
May 8th 2019
Amazing staff at the King Street location in Alexandria VA. Hannah and Brock have awesome customer service skills and always very helpful with what I need!!
May 7th 2019
Alex at the Falls Church, VA location is one of the best associates I've ever dealt with. She is so friendly, personable, and overall beyond helpful. She takes the time to answer all of the questions I might have and does a great job of explaining things all while doing it with a big smile on her face. Thank you Alex, you're the best!
May 7th 2019
Automated spray tan left a little to be desired. Pretty splotchy. Also as someone who had no clue what to expect it would ha e been helpful to have a color selection guide.
May 6th 2019
Staff is super friendly and helpful
April 27th 2019
I reactivated my membership
April 26th 2019
Nice place, Friendly staff. Great Service
April 23rd 2019
They keep putting me in room 11 and there's always more than 1 bulb out.
April 21st 2019
Brock’s shop is awesome, and Hannah is a nice new addition. I always enjoy visiting with them, plus Sun Angel is a great no-burn bed.
April 18th 2019
The people are so nice and very accommodating at PBT
April 18th 2019
I love the entire staff. Everyone is so focused on making us feel appreciated. They are all top notch! Of course, I have to mention Brock. He's always got a smile on his face and is so amazing!
April 7th 2019
Great service - fast , knowledgeable and so helpful - love it!!!
April 3rd 2019
Always friendly staff. Clean. Lots of beds to choose from. Lotions/products stocked. Knowledge staff.
March 30th 2019
Brock is the best! Personable, friendly and professional! Location is always clean - even when they are remodeling.
March 30th 2019
Brock always takes good care of me and makes sure I know about the current promotions!
March 28th 2019
Brock and Hanna are extremely professional, yet have a personal touch. Great attention to detail and customer service.
March 22nd 2019
Friendly, welcoming staff!
March 17th 2019
This location is GREAT. There’s one male employee that consistently takes charge and is really knowledgeable, friendly and professional. He always goes above and beyond.
March 14th 2019
Brock is a great manager, and this location has a wide array of options for customers. I enjoy the time I spend at pbt.
March 12th 2019
The team is always helpful, polite, and efficient
March 12th 2019
Brock and Team are always sharp, pleasant and make the experience a good one.
March 8th 2019
Quick, in and out, clean even though the store is under construction.
February 27th 2019
Brock at the King street store in Alexandria is AMAZING!! Always so welcoming and personable!
February 20th 2019
Brock has been very courteous and kind ALWAYS. He explains very well, watches to make sure you understand, and then re-explains if you need. I live over 20 miles from his store and could go to closer ones, but continue to go there because of him and the associates he has working there.
February 19th 2019
The staff is always welcoming. Brock is exceptional. He is very knowledgeable and always warming.
February 17th 2019
I received a email on 2/4... stating if I reinstated my account I would get an upgrade.... only to find out when I did I was told the offer expired on 2/14...... although it never stated that in the email.....
February 6th 2019
February 5th 2019
Your manager there - I forget his name...I'm sorry please don't tell him I forgot his name...but just know you would be remised to loose him. He was wonderful and engaging. Some salons make you feel out of touch with the universe if you don't know things...no here. everyone I speak to there is awesome.
February 4th 2019
This has been my first time going to a tanning salon. Throughout my experience, staff have always been friendly and helpful and the facilities clean. I’m very happy with my choice to tan at PBT - Alexandria.
January 31st 2019
I've been going to PBT located at Bradlee shopping center in Alexandria VA for over a year.. the service that I get is wonderful and the onsite manager Brock is a BOMB. Courteus, full of knowledge and always in a good mood.
January 29th 2019
I had Shelby help me with my membership. She was very helpful and she took the time to make sure I didn’t have any questions.
January 24th 2019
Awesome people. Always a delight.
January 22nd 2019
Brock and the entire crew at the Alexandria location are always friendly and helpful to both long-term clients like me and to new clients. The renovations that are underway will further improve the tanning experience. Keep up the Great Work!
January 20th 2019
Staff is always friendly! So many different tanning bed options, never usually have to wait long to tan either!
January 11th 2019
Popped in for a quick tan and ended up purchasing a package. Knowledgeable and friendly staff, clean facility. Highly recommend Palm Beach Tan.
January 9th 2019
Very good. All the staff are pleasant and patient and well equipped.
December 27th 2018
King Street location in alexandria is the best, everyone there is always wonderful!
December 26th 2018
Brock and Jennifer always greet me by name and are friendly and professional. Palm Beach Tan is one of the ways I make myself feel better. Visiting PBT on King Street many days can make my attitude more positive.
December 23rd 2018
Great customer service and great conversation with the agent.
December 19th 2018
wonderful all the personal supervised by Brock and super attentive and nice.
December 10th 2018
September 25th 2018
Jennifer is awesome! one of the best PBT staff members. I am tanning at this location now and I have interacted with other two ladies [sorry they did not have their name tags on to let you know the names] that were not friendly at all., not good morning nothing. But Jennifer always with a smile and warm welcome.
June 7th 2018
Friendly staff. Very clean.
June 2nd 2018
Fabulous place. Clean, friendly, very informative
May 29th 2018
This is the nicest,cleanest and friendly place. Brock is so pleasant and explained everything when I joined.
May 17th 2018
Bradlee Center PBT is AWESOME!!! Brock, Gabby, Jennifer are always friendly and attentive. Tonight they were very busy, but Brock greeted me by name and checked me in quickly so I did not have to wait for the new members to sign up. Gabby has great advice on which lotions to use for a darker tan or to take care of my skin. Jennifer just makes me smile as she is always quick to say hello and tell me something funny that happened that day. You need to send new managers and staff to train at Bradlee Center PBT.
April 23rd 2018
The young lady who cleaned the bed so I could use it, never let me know she was done. However, Brock jumped in and not only let me know, but made sure I knew how to use it. He made me feel like I was a valued client there.
April 11th 2018
Nice knowledgeable and friendly staff.
April 10th 2018
Amanda is a SUPERSTAR and she is the best employee you got at this location. I love going there when she is there because she recognizes me every time as a repeat customer, she cares and has such a great attitude. She is awesome and a great asset to your team. Please take care of her so she never leaves!
April 9th 2018
Brock and Amanda are amazing! They are always very cheerful and helpful!
April 6th 2018
I LOVE tanning at pbt! The staff are always super friendly and helpful.
April 5th 2018
Speakers seem to work o n only 1 channel in room 19
March 24th 2018
Herndon salon is where I tan It is always clean and girls are friendly Just wish that they would inform people of their up grades
March 21st 2018
Pretty good place. However the 24 hours to the minute rule is a bit much. For instance, because I went to the tanning salon yesterday at 6 p.m., I was turned away today at 5 p.m. I can't always go at the exact same time everyday.
March 19th 2018
Great customer service and good welcoming
March 15th 2018
cant say enough about how wonderful all of the staff are here, friendly, kind and courteous. They make me feel like I am part of the family. Great Job
March 11th 2018
staff friendly...location great. clean facility
March 7th 2018
It’s good I’m kind of new so it’s a learning process hopefully it’s gets better with time.
February 27th 2018
Nice place , clean and good taning beds . Staff needs to be a little more trained as far as new customers , I felt like they took all my info and then told me prices and explained about the beds and tanning , it should be the other way around . I felt a little nervous giving my info , at that point I didn’t know why. That’s why I gave it only 4 stars also it’s a little pricey.
February 16th 2018
Now that more customers are coming from Hollywood Tans, it is very hard to get the high level beds, the store only has 3 so imagine! Sometimes I wonder why am I paying a monthly fee if I can't use those beds..
February 11th 2018
There were no specials for stay and save members. The bed I used did not have the mist feature working
February 9th 2018
The associate who helped me was very well-versed in the levels of tanning PBT offers, however he went through his presentation extremely quickly and left little time for questions. He was very obviously trying to make a sale, rather than get to know the customer's wants and needs. I was happy with the overall salon experience, but felt a little rushed into making a purchase.
February 4th 2018
Customer friendly. Amazing hospitality.
February 1st 2018
everyone is nice. place is clean.
January 24th 2018
IT IS ALWAYS SUPREME
January 22nd 2018
Customer service and ease of use at Alexandria King street location
January 10th 2018
Love my time at PBT in the BradLee Center in Alexandria. Brock is the BEST!! The facility is always clean and ready. It's my "me" time.
January 3rd 2018
Brock is an outstanding employee! I went in to buy just one spray tan and left with a monthly package of $89 a month and product. He made the entire experience so enjoyable and every time I visit he gives me great advice on what type color I should use to achieve my desired results. He’s truly a rockstar and makes me feel so great after ever visit! Feel free to email or call me with questions.
December 25th 2017
Everyone at Palm Beach in Alexandria (Bradlee Center) are AWESOME!! They are so friendly and helpful always!!! Merry Christmas! I am hoping you will have a special to upgrade my membership soon :)
December 18th 2017
always a pleasure to tan here. Staff is very accommodating.
December 10th 2017
Everyone is friendly, professional, and helpful every time I come in to tan.
December 4th 2017
really they are all great like one big family I absolutely love coming to tan what started out just a way to add color to my life has been a wonderful experience where I was able to add new friends into my life as well
December 3rd 2017
Very Welcoming, always clean, awesome front desk staff!Kingstowne Center location in Alexandria Va ( the best)!
December 3rd 2017
I have been going to PBT for years and always loved all of what has to offer. Customer service is amazing (Brooke is fabulous and Chris is the best when it comes to give you great tips for tanning!!) and the beds are always clean and working well. Little scared now that Hollywood tan customers are coming to PBT. Only 2 bronzer level beds as it is.. and can get busy very fast!!
December 2nd 2017
November 28th 2017
I renew my membership and always use the most potent sunbed in my store in bradlee plaza is #24. Also you have an assistant name Gabbe who is super attentive in the customer service department.
November 27th 2017
Sales associate was extremely knowledgeable, patient, and seemed like she really had the customer's (me) best interest at heart. Refreshing considering tanning packages and memmberships amd pricepoints are always so confusing.
November 5th 2017
Always a great experiencewith knowledgeable staff!
October 25th 2017
Amanda was so friendly and helpful! She gave me her honest opinion and helped me decide which bed and shade was right for me. She didn’t rush me and took the time to explain the different options.
October 24th 2017
It was great! The young man working the desk was very kind and very helpful!
October 23rd 2017
Awesome tanning salon!
October 13th 2017
Kingstowne Alexandria VA staff is always amazing, happy, helpful
September 19th 2017
What really stands out for me is the cleanliness of the facility. I appreciate that. I am promptly taken care of when I arrive and I am always made aware of any specials I qualify for
September 12th 2017
Friendly staff great results
September 11th 2017
Bailey was amazing!
September 8th 2017
Great results, reasonably priced. Suggestion that desk staff remind members of their rewards.Thanks!
September 2nd 2017
Brittany and Gabby were very helpful and spent ample time explaining each tanning bed and product offered. In addition, they both gave personal testimony on what they do/use themselves and in turn I signed up for the Diamond package to include spray tans when I did not come in with intentions to do so. I have had bad experiences with spray tans elsewhere but I look forward to changing that and especially like that there are two open spray beds.
August 29th 2017
Shannon was wonderful! Very knowledgeable and professional.
August 27th 2017
For the most part everyone has been helpful and very nice
August 26th 2017
The salon was clean and the staff was friendly.
August 21st 2017
Great. Had to wait for the amazing bed in 24, but this was by choice. I wish the bed in room 1 was the same, but that one makes me feel super closed in and uncomfortable.
August 14th 2017
The girls all have great personalities.
August 11th 2017
Staff is helpful and friendly.
August 9th 2017
Good customer service great results
August 7th 2017
Manager is very friendly and so cheerful. Workers take this example and are also very friendly
July 31st 2017
Hoping that burnt-out bulbs in the stand-up (room 131) will be replaced soon -- at least 6 have needed changing for several weeks. Thanks.
July 27th 2017
I upgraded so I could use best stand up in the salon. This machine has had bulbs burned out for MONTHS!! I find stepping down to the lesser stand up produces better results. When will the Bradlee salon in Alexandria VA correct this bed or did I waste my money??
July 15th 2017
These days, I tend to do my Versa tan at the Kingstowne VA store - and I just want to offer a big shout-out for Brock, who manages that store. He's welcoming and warm, he remembers my tanning preferences and my name. He and his wonderful staff make me smile every time I visit. Thank you.
July 8th 2017
Friendly service, great results
July 7th 2017
Staff is stellar. Always polite and efficient.
July 6th 2017
Love the salon and the girls here are nice. From where I worked at suntan city I would recommended some things like "bottle trade in events, on weekends half priced upgrades, and upgrades shouldn't be so expensive" if you have any questions I'd be more than willing to throw some ideas. Thanks!!!!
June 24th 2017
It was a wonderful visit. It was my first time at a Palmbeach Tan and the service was exceptional. Amanda did a great job. I had to wait for a little for them to get all the regulars checked in but Amanda helped with after. She went above and beyond what was necessary in order to make up for my wait.
June 23rd 2017
Good instruction fast and easy.
June 21st 2017
Friendliness of some of the staff leaves a bit to be desired
June 15th 2017
Very professional and friendly staff.
June 8th 2017
If you put new bulbs in bed#3,as I was told, please check it- they do not appear to be new to mePlease feel free to contact me 703/919-9104
June 7th 2017
friendly staff, clean facilities, great results
June 5th 2017
Everyone is always friendly and very helpful. I have no complaints.
June 4th 2017
pleasant experience at this location
June 4th 2017
Wanted to use bed 9 but is under repair
May 31st 2017
Always quick to assist and friendly staff. clean environment.
May 29th 2017
The bed I upgraded to platinum for has been broken for months now...not cool. Any chance it can be fixed?!
May 23rd 2017
Easy transition from a subbed membership to a spray tan membership, Jasmine was so helpful, knowledgeable, and kind. Definitely recommend this location to friends!!!
May 22nd 2017
Upon arrival was told I had no more sessions available. As a "transferee" from Solar Planet, this came as a surprise, but the staff member took the time to explain my options -- very different from the Solar Planet points system. I (think I) purchased the lifetime platinum package, which I hope I understand correctly. The first-time set up fee of $20 sounded quite bogus as I've been coming to PBT since late January/early February approximately once per week. The session was okay, but I found the bed (room 12) very uncomfortable and the results not as good as I had hoped. Optimistically hoping that I'm still in a settling-in period, trying to figure out what works best for me at PBT. Thanks for the opportunity to comment.
May 22nd 2017
I was a member at PBT about five years ago, but left and started tanning elsewhere because the level of client service was just not where I thought it should be. I recently returned to PBT and have been very satisfied with the professionalism and welcoming atmosphere that the current staff has created. Well done!
May 22nd 2017
Everyone is super friendly and helpful. Definitely not pushy either with products. Been to 2 locations and both are awesome!
May 18th 2017
The representative who helped last night lovely - quick, kind and well trained. Good Job!
May 17th 2017
The establishment is very clean and the staff is very personable.
May 15th 2017
Experience is always pleasant.
May 6th 2017
No wait, friendly and knowledgeable associate, clean place. lowest level bed was very basic, wish it was a little newer.
May 5th 2017
Friendly staff great results the manager Katie was so accommodating thanks!
April 23rd 2017
Highly knowledge staff. The staff are always friendly and helpful.
April 22nd 2017
Staff is very professional and knowledgeable. The facility is clean and relaxing.
April 15th 2017
The bed was outdated and uncomfortable to use. The music didn't work. Lastly, the start up fee of $20 is ridiculous especially when paying for a package.
April 13th 2017
The facilty was very clean and organized! Heather, the manger was very pleasant and professional. Great atmosphere.
April 13th 2017
Great customer service. Very nice and efficient.
April 10th 2017
When I first signed up I had a bad experience which prompted me to not go back to my home salon however I am glad I decided to go back because the customer service is amazing! I wonder if new staff was hired because this is a huge improvement!
April 10th 2017
Always find this location clean and staffed with professionals. Most greet me by my first name when I arrive. Heather has been extremely helpful and is always courteous and professional.
April 8th 2017
Always great experience...as long as my bulbs get fixed in timely manner. Girls are always friendly!
April 7th 2017
i really like this particular tanning store the employees are awesome Heather is the best
April 1st 2017
Friendly staff great results thanks!
March 30th 2017
Have just begun stopping by the Kingstowne Alexandria (VA) store after a long absence. Brock and Amanda are super-stars! Very welcoming, cheery, and helpful. Thanks, guys!
March 28th 2017
Assistant manger was very knowledgeable and helpful when explaining the function of each bed and how to use them. The pricing was a bit unclear. I was told I was given a student discount, however it did not seem to be any type of discount once I was rung up. They waive the $20 enrollment fee, however you make up the price by spending nearly $60 on a lotion which in my opinion is overpriced. Other than the unclear costs, everything was good.
March 27th 2017
Greeted pleasantly, well taken care of when I returned. Always professional, friendly, and efficient.
March 13th 2017
Everyone at PBT Alexandria is helpful, professional & always nice! Great beds & clean.
March 13th 2017
I love you guys hope I can get a happy birthday today?
March 12th 2017
Love my PBT❤! Super clean and super friendly staff!?
March 10th 2017
Staff is friendly and so far never a wait for a bed!
February 28th 2017
Great friendly. Customer service!
February 24th 2017
February 17th 2017
Disappointed that a single face bulb is not working properly in two different beds in Room 1 and 16. Been this way for awhile. Bulb maintenance is always pretty long before finally fixed.
February 16th 2017
I first stop at the store in Fairfax Towne Center. The person I talk to was just polite, answering my questions the shortest way possible. I felt like I was interrupting her. I left disappointed. I made a second attempt at the Bradley shopping center in Alexandria. Heather was so kind to answer all my questions with so much details. I joined immediately and got a great spray tan experience. One person can make a big difference.
February 6th 2017
Love this place. So convenient and staff is so nice.
January 31st 2017
Great location. All are friendly and smiling. Refreshing.
January 29th 2017
very efficient...becky was friendly and knew what she was doing
January 21st 2017
I really love this place. Heather and all the staff are great and are always available and with a big smile. Thank you!
January 18th 2017
jackie as really great at helping me! so friendly and knowledgeable. she knew what she was talking about!! i really liked the king st location, very big with lots of options!
January 5th 2017
I believe the customer is not the focus of PBT. I have been a member for a couple of years. This week two of us went to the salon. There are two (lay down) level one beds and there were 3 of us in line. We asked the question whether they could give me a 1x upgrade so I wouldn't wait 20 minutes - no. I asked if they could let me pay e.g. $5 for a 1x upgrade - no. It is so unfortunate that PBT is so inflexible. eg I have been a member for a few years but always wish another tanning salon would open up near my home to allow another choice
January 3rd 2017
Clean beds and friendly service
January 3rd 2017
Love love love the salon, always greeted with a smile and it's always clean!!!
November 24th 2016
Eye protection that was provided was dirty and had multiple black marks on the rim. They easily wiped away just using my finger and cloth.
November 21st 2016
Awesome salon! Clean and roomy!!! So happy to have found such a nice salon! Staff is awesome and welcoming too!!
November 16th 2016
I am a diamond member and still waiting for bulbs to be changed in Kingstown store. Would appreciate a email when it is completed
November 9th 2016
CSR was wonderful and extremely helpful.
October 27th 2016
Love all the staff! They are awesome and friendly
October 27th 2016
Always clean and always friendly!!!
September 27th 2016
Overall good visit. The room I was in had giant globs of bronzing lotion on the floor. Tanning attendant did not ask me if I was interested in buying new products.
September 22nd 2016
Very nice people at this location
September 19th 2016
I love the salon...hate the new hours. Your 24 hour policy often makes me lose tanning days. The federal regulation is once per day not 24 hours to the second.
September 17th 2016
I enjoy going to this particular tanning salon and the people are always so friendly and so extremely helpful!!
September 15th 2016
Great people. Good equipment. Regret the change of hours but think that was a corporate decision not a local decision.
September 8th 2016
the people that work there are great and very helpful. The facility seems clean and nice. I tried a new system this time (versa pro, I think) and seemed to only get results on the lower half of my body.
August 28th 2016
Everyone is so friendly. Kayla always knows who I am without having to ask.
August 14th 2016
The staff is very friendly and great you with a smile.. The rooms and beds are always clean. Very happy with this location.
August 14th 2016
Service is great. Staff reminds you of promotions. Love everything except the new weekday hours. Easy in at 7 am for me and then to work. I understand maybe not that many patrons to warrant being open that early. So eight am it is!
August 13th 2016
Nderful people - clean facility. Too bad a de is ion was made to reduce hours. Don't fault the staff - it came from higher up.
August 8th 2016
very disappointing that weekend hours will be shortened. stores opening at 10 a.m. is unacceptable
July 20th 2016
Disappointed that bulbs are out for a long time in various beds. The hand grab side areas are rarely wiped down and the floors are dirty or wet(sweat?) from previous users. Staff is very friendly and knowledgable! Thank you.
July 14th 2016
I love everyone that works at this location and it is always CLEAN and quick!
July 13th 2016
Wonderful facility with great personnel.
July 2nd 2016
I love it here ! No other place makes me feel good here in the DC/VA area . Always warm and friendly!
June 15th 2016
All are friendly and smile!
June 9th 2016
Love palm beach tan!
May 31st 2016
Customer service awesome
May 30th 2016
Friendly staff, super clean equipment and great pricing!
May 24th 2016
The staff at your Waldorf and Alexandria (King St location) are awesome!! Love going!!
May 22nd 2016
Overall a good experience with good selection of tanning options and friendly helpful staff
May 21st 2016
Super friendly staff
May 17th 2016
Friendly staff, clean facility.
May 15th 2016
I've started using the Versa Spa and like how quick it is, but it's cold!! Anything you can do to make it warmer?
May 10th 2016
I have sent in two surveys and asked for a response. I have not herd a peep. So why bother. James Nelson
May 10th 2016
Always clean and a terrific staff
May 9th 2016
The lady who helped me was very professional, I walked in asked questions, she gave full info. Left , came back to signed up, because she sold me for the way she presented herself and knowledged of the business. Unfortunately, I don't remember her name. I would say maybe Heather ?? or not sue.
May 7th 2016
Staff is very friendly and helpful. Always seems to be long long wait for spray tans. Wish they had more booths.
May 1st 2016
Everyone who works at the Bradlee shopping center location is super friendly and so knowledge! I love waking in and being greated with smiles!
April 24th 2016
The girls is the shop were so friendly and knowledgeable. They were patient with me and walked through all my package options. It was overall a great experience.
April 14th 2016
I love PBT
April 14th 2016
The staff at this location have been wonderful. The first day I came in I got a full run down on all of my options. The young lady in charge was friendly and explained everything in a way I was able to understand. She explained all the deal but did not make me feel pressured. I also had a great experience with a male associate who offered me a spray tan that had come with my membership when I mistakenly came to tan before the 24 hour time frame had passed. I loved it and I found him to be very well informed and friendly. There are a couple of other locations near me, but I think I may stick to the one off King St. because the staff there are on top of things!
April 10th 2016
I have been a client here since 2005 and utilize Palm Beach Tan when I travel. Everyone at this location remembers my name and makes it so easy upon arrival to check in. Great staff and location.
April 9th 2016
Fantastic shop. Has been this way since the day it opened. Great people and service.
April 9th 2016
The staff at both the van dorn and king street locations are amazing. Alex, Heather, Cameron, Cassidy, and of course Brenda are very effective, professional, customer-oriented and friendly. I've been a member of PBT for several years and it's your wonderful people that keep me coming back.
April 8th 2016
I would really like to see red light therapy at at least one of the Virginia locations. Also, as a diamond member, why do I get emails giving me one free upgrade or one free spray tan? I already pay for that- I think diamond members should receive something when these specials are going on. I'm thinking about lowering my membership just so I can get these perks.. The 'premier rewards benefits' included in my diamond membership are nothing special... Thanks for the birthday $25 gift card, although I do not plan on spending $40 just to get that $25 off.... what's a birthday gift when I still have to pay?
April 6th 2016
Very friendly and accompanying. Service is always fast and with a smile. Thank you
March 25th 2016
Went to your bradlee shop in Alexandria va and was greated by very nice and present girls willing to help me!!! I didn't really know what I wanted but I was given a top notch tour and a very detailed explanation of each bed and their workings. I walked out after tanning pleased with the entire experience!!! You have fantastic staff that should be told they make your business what it is!! I will be a happy member & look forward toMy new tan and vit d!!!
March 24th 2016
Kyle (manager) is NOT very friendly!!
March 23rd 2016
Bradlee center staff are great! Friendly and accommodating.
March 20th 2016
The staff is always friendly and knowledgable. The beds and spray booths are kept very clean.
March 16th 2016
Quick in and out.
March 8th 2016
Everyone is very helpful and friendly, especially Brenda. So sorry she moving to another location. We wish her the best on her promotion, she deserves it
March 7th 2016
Sam was very helpful. She was able to tell me everything I needed to know about spray tans. She was extremely nice and seemed to be very knowledgable.
March 6th 2016
The tanning attendant was very thorough and she researched my account to find a missing upgrade.
March 4th 2016
Girl was helpful
March 3rd 2016
Associate was polite and well informed of all promotions.
March 2nd 2016
Please bring Red Light Therapy to Virginia branches!
February 14th 2016
Service is great and the salon is always clean!
January 31st 2016
Great customer service - I'm always greeted with a smile! Last month when my usual preferences weren't available I was upgraded without hesitation! I am typically I and out quickly - rarely do I have to wait, very efficient service!
January 31st 2016
I actually go to the Fredericksburg location. I live in Fredericksburg now. People are always very helpful and nice. However the equipment doesn't always work. Sometimes the bed bulbs aren't as strong as they should be. The other day I went in to tan and the minute I hit start on the panel for tanning this rap music blasted out at me. I could do nothing to stop it and finaly just turned down the volume. Ok...no problem but then after tanning it came back up......I was embarresed and wanted to get out of there quick because the music was deafening. There have been times when the bulbs in beds just aren't strong, especially for the face bulbs. So anyway. I pay good money and want the most for my tanning sessions.
January 29th 2016
Clean. Great, friendly staff. No problems.
October 8th 2015
Great service and nice friendly staff
October 3rd 2015
I have had a monthly account with PBT for maybe 10 years now. Each month I am thrilled to pay my fee. It is great value for money, in that every tan I get is even and effective. The stores are clean, well-stocked, well-maintained. And best of all, the staff is always so nice and welcoming. Big shout-out to Alex, store manager at the Bradlee Center in Alexandria, VA - my favorite store. Thank you, Alex, Brenda, Amy, and the gang for all that you do to keep me coming back once or twice a week, now and into the future!